Billing Analyst

Landing • Birmingham, AL

2d • Onsite

About The Position

We're looking for a Billing Analyst to join Landing! You'll report to the Billing Team Lead and play a key role in billing, collections, and account reconciliation while working closely with a team of analysts. This is the right role if you enjoy working with numbers, solving problems with logic, and digging into the details to find the needle in the haystack. The role evolves as you grow: you'll start by mastering core processes such as appeasements and credits, then expand into reconciliations, audits, and variance analysis as you develop expertise. You'll thrive in a fast-paced, high-impact environment with ample opportunities to learn and advance.

Requirements

• Ability to work from our Birmingham office — a collaborative, fast-moving environment.
• Experience in billing or a related field (not necessarily an accountant, but comfortable working with numbers)
• Strong analytical and problem-solving skills with high attention to detail
• Solid organizational skills and ability to manage multiple priorities with urgency
• Working knowledge of Microsoft Excel or Google Sheets
• Collaborative mindset and willingness to contribute to a team-oriented culture

Nice To Haves

• Flexibility to work extended hours during critical periods, as needed

Responsibilities

• Reconcile member accounts to identify balances owed or due, ensuring accurate revenue recognition and property payouts.
• Process appeasements, refunds, and account credits with the proper approvals and documentation.
• Support management with billing audits, discrepancy resolution, and variance tracking.
• Partner with internal teams to troubleshoot and resolve complex billing issues quickly and effectively.
• Respond to member billing inquiries (calls, emails, tickets) by providing clear breakdowns of statements and ensuring full transparency.

Benefits

• Medical
• Dental
• Vision
• Life and AD&D
• Disability
• Mental Health
• Pet
• Commuter
• FSA or HSA
• 401(k) plan
• ImmediatePay access
• Super generous PTO policy
• Opportunities for upward mobility
• 7 free nights in a Landing home per year
• Employee perks for temporary or indefinite stays when you choose to live with Landing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed