Electronic Banking Specialist

Guaranty Bank & Trust Co•New Roads, LA

7d•Onsite

About The Position

Accountable for oversight, management, and growth of the entire electronic funds transfer (EFT) processes including, but not limited to: card processing, retail and business online accounts, wire transfers, direct deposits and ACH transfers, mobile deposits, and future EFT products/processes. Develops new programs and ensures efficient, timely, and accurate processing of all work within related regulations.

Requirements

Must be able to work in a team environment with the ability to interact well, and in a positive manner with co-workers and management.

Responsibilities

Responsible for maintaining all aspects of the electronic banking process, including Debit Card ordering and adjustments, Retail and Business online Banking, Mobility, Zelle, & ACH as well as any other implemented electronic products.
Oversee, train, and become an expert on Regulation E.
Provide customer service for Bank to include internet banking, debit card questions, balances, account questions, etc.
Process mobile deposit applications and approve or deny incoming mobile deposits.
Verify/correct/maintenance of accounts & debit card orders.
Record removal of statuses ATM/Debit cards.
Monitor internet usage report, assist with new enrollments & service assistance.
Make entries & balance ATM/debit card clearing account daily.
Check online adjustments / corrections for debit cards.
Process debit card orders on new accounts and reissues.
Process Enfact notices & research debit card issues; monitor ATM/debit cards for fraud.
Process ACH origination files (3-4 originators).
Process port merges.
Process name merges.
Process Incoming and outgoing wires.
Authorize wires & ACH in FNBB Netlink (correspondent bank).
Answer phones by 3rd ring.