Electronic Banking Specialist

Alma Bank • New York, NY

3d • Onsite

About The Position

Alma Bank is currently looking to hire an experienced Electronic Banking Specialist. This position is responsible for the day-to-day administration, processing, and oversight of Electronic Banking services, including ACH, Wire Transfers, ATM/Debit Card operations, and related payment systems. The role ensures the accuracy, integrity, and compliance of all electronic banking activities while supporting operational efficiency, risk management, and customer service. The Electronic Banking Specialist exercises independent judgment in resolving complex issues, monitoring transactional activity, and supporting departmental processes. This role works closely with Treasury Management & Online Banking Departments, as well as Operations, Fraud, BSA/AML, Compliance, and Branch personnel to ensure seamless service delivery and adherence to regulatory requirements.

Requirements

• Bachelor’s degree in finance, or a related field preferred, or relevant professional experience
• Working experience with ACH, wire transfers, ATM/Debit Card processing, and electronic banking systems preferred
• General knowledge of banking regulations and compliance requirements
• Ability to analyze transactional data, identify discrepancies, and assist with issue resolution
• Strong attention to detail with solid organizational and problem‑solving skills
• Ability to manage multiple priorities in a deadline‑driven environment with appropriate guidance
• Proficiency with Microsoft Office and core banking platforms

Responsibilities

• Administer and support electronic payment operations including Wires, ACH, and ATM/Debit Card services, ensuring accurate, timely, and compliant processing
• Process domestic and international wire transfers and ACH transactions; investigate and resolve exceptions, system issues, and customer inquiries
• Monitor transactional activity, correspondent and settlement accounts, and general ledger reconciliations to ensure proper funding, accuracy, and settlement
• Support ATM/Debit Card operations, including card administration, maintenance, transaction monitoring, fraud review, dispute processing, and reconciliations
• Identify, escalate, and remediate operational, fraud, or compliance risks; provide recommendations to management when necessary
• Ensure ongoing compliance with applicable regulations and standards, including NACHA Rules, Regulation E, OFAC, and internal bank policies
• Maintain strong internal controls to mitigate operational, fraud, and compliance risk
• Collaborate with Treasury Management & Online Banking, Operations, Fraud, BSA/AML, Compliance, Branch teams, correspondent banks, and external vendors to support seamless service delivery
• Participate in system implementations, upgrades, testing, audits, regulatory exams, and compliance reviews

Benefits

• Salary commensurate with experience.
• Alma Bank employees work in an open and collaborative environment.
• Alma Bank Offers its eligible employees a generous matching 401(k), excellent healthcare coverage (medical/dental/vision), short- and long-term disability, life insurance and long-term care options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level