Electronic Banking Associate

American Commercial Bank & Trust•Schaumburg, IL

1d•Onsite

About The Position

American Commercial Bank & Trust is currently seeking candidates for a newly added role in our bank group for an Electronic Banking Associate. This role is part of a department responsible for incoming and outgoing wire transfers, ACH processing and other electronic payment avenues. This role will ensure that the Bank is adhering to all rules and regulations regarding electronic payments and will interact frequently with internal and external customers. The position also entails interactions with correspondent banks, daily balancing and reconciliation of accounts and researching and problem-solving issues as they arise.

Requirements

3+ years of Banking experience
Ability to handle multiple tasks simultaneously
Excellent customer service skills
Keen ability to investigate and problem-solve
Strong attention to detail
High School diploma required
General banking knowledge
Familiarity with banking regulations, including OFAC
Ability to work independently and multitask in a fast-paced and deadline-driven environment.
Excellent customer service attributes - responsive, accurate, professional and courteous, excellent follow-through.
Keen desire and ability to pursue continued learning and strong retention level.
Ability to solve problems and consider all and best options for resolution and action.
Strong organizational skills.
Strong research and investigation skills.
Ability to work as a team player with a positive attitude
Knowledge of electronic payment rails including but not limited to wire and ach
Good written and verbal communication skills.

Nice To Haves

Direct experience in wire transfers, ACH or deposit operations is not required but highly desirable.
Some college business coursework helpful.
Prior experience in or knowledge of electronic payment rails such as wire transfers and ACH is highly desirable.

Responsibilities

Process incoming and outgoing domestic and foreign wires, following internal policies and protocols to ensure accuracy and timeliness.
Process and monitor ACH transactions including reversals, disputes and daily transaction posting.
Provide professional internal and external customer service to Bank clients, internal stakeholders, and vendors and business partners.
Research all electronic payment transaction types.
Work with correspondent banks daily and establishing positive working relationships with key contacts.
Daily balancing / reconciling of wire and ACH accounts, including researching and resolving any discrepancies.
Maintain and organize accurate documentation for audit and examination readiness.
Process all transactions within bank policy and adherence to regulatory compliance, including BSA, OFAC and electronic payment regulations.