Electro-Mechanical Field Service Technician

Centrisys/CNP•Kenosha, WI

5d•Onsite

About The Position

Centrisys is a U.S.A. manufacturer of dewatering centrifuges and sludge thickeners, as well as complete dewatering systems for Municipal and Industrial Wastewater. The company’s focus is centrifuge equipment, including the award-winning sludge thickener THK series. Centrisys provides global service, repair, and parts for all brands of centrifuges. We are currently seeking an Electro-Mechanical Field Service Technician.

Requirements

High school diploma or equivalent required
Proven experience as an Electro-Mechanical Field Service Technician or a similar role, with a solid understanding of electrical and mechanical systems
Proficient in diagnosing, troubleshooting, and repairing complex electro-mechanical equipment
Strong knowledge of electrical and mechanical principles, including wiring, circuitry, motors, and mechanical components
Ability to interpret technical manuals, blueprints, and schematics
Excellent problem-solving skills and the ability to think analytically under pressure
Strong communication and interpersonal skills, with the ability to work effectively with customers and team members
Willingness to travel frequently and work independently in a variety of customer environments.
Valid driver's license and clean driving record
Pre-employment background check & drug screening required

Nice To Haves

additional programming certifications or Electrical Engineering degree is preferred

Responsibilities

Travel to customer sites to provide technical assistance, diagnose equipment issues, and offer solutions for resolving problems related to electro-mechanical systems
Perform routine maintenance, inspections, and repairs on a variety of electromechanical equipment, including but not limited to motors, pumps, generators, conveyors, robotics, and other machinery
Utilize your knowledge of electrical and mechanical systems to analyze and identify the root cause of equipment malfunctions and implement effective repair strategies
Assist in the installation, setup, and calibration of new electro-mechanical systems, ensuring they meet the required specifications and function properly
Maintain accurate records of service activities, including equipment inspections, repairs performed, parts used, and any other relevant information
Prepare detailed service reports and communicate findings to customers and internal teams
Interact with customers in a professional and courteous manner, addressing their concerns, providing technical guidance, and ensuring their satisfaction with our products and services
Conduct training sessions and provide guidance to customers on the proper operation and maintenance of electromechanical equipment, emphasizing safety protocols and best practices
Stay up-to-date with the latest industry trends, technological advancements, and best practices in electro-mechanical systems.
Proactively suggest improvements to enhance the reliability and efficiency of our product