Electrician

Heartland Home Services•Solon, OH

5d•Onsite

About The Position

The Electrician will provide consistent value to the customer by following service system and help the department grow through increased sales and efficiency. This role involves completing general electrical in-home service calls, providing quality electrical solutions, and establishing customer rapport to sell products and services. The electrician will also educate customers on finance options and maintenance plans, meet revenue goals, and ensure customer satisfaction to win referrals and repeat business. Collaboration with customer service and dispatch is key, as is maintaining a clean job site and organized truck. Active participation in training, meetings, and mentoring apprentices is expected. Accuracy and timeliness with administrative tasks like invoices and timecards are also important.

Requirements

Licensed with knowledge of local electrical codes and ability to make on-the-job applications
Develop proven track record in electrical techniques including electrical hardware, junction boxes and circuit breaker units, trace lines and reading wiring diagrams
Continued education and training
Clean, safe driving record
Highly organized with exceptional follow-through abilities
Strong verbal and written communications
High integrity with advanced social skills and ability to make solid connections
Strong desire to be a better technician tomorrow than you are today
Competitive individual contributor who also loves to win as a team
Electrical: 2 years (Required)

Responsibilities

Complete all general electrical in-home, service calls, providing quality electrical solutions to customers
Establish customer rapport to sell the right products and services
Educate and assist customers in choosing the best finance options and maintenance plans
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, trade shows and retreats
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets