Electrical Technical Operations Manager

The Walt Disney Company • Celebration, FL

4d • $110,000 - $147,500 • Onsite

About The Position

Under the oversight of the Manager Electrical Technical Operations, this role is responsible for all electrical and maintenance aspects of the company’s fleet and Island. The position involves managing vendors, onboard teams, and installation technicians to ensure Company standards are maintained during system component installation or repair. It also requires maintaining electrical and related operational standards for the Engineering department, ensuring corrective and preventive actions are taken, and managing a shore-based library of technical information for each vessel. The role includes carrying out ship walks, vessel assessments, and architectural lighting evaluations, as well as approving and verifying compliance with LOG policies and procedures in onboard departments. A significant part of the role involves implementing Safety Management System (SMS) policies and procedures related to areas of responsibility, ensuring operating procedures for shipboard and shore-based technical operations are in place and compliant with the SMS. This includes maintenance and repairs of Satellite Systems throughout the Disney Cruise Line® Fleet, providing shore-based assistance to Masters and Officers for safe ship operations, and maintaining communication with Chief Engineers and Chief Electrical Engineers. The role also involves running monthly status reports on overdue maintenance, coordinating with Marine Operations on matters related to Global Maritime Distress and Safety System (GMDSS) and radio communications, and coordinating with Marine Nautical Operations on Electronic aids to Navigation. Technical support is provided to various departments including Entertainment, Telecom, Technology, Safety, Security, and Environmental Policy and Compliance. The position also supports dry-docks for marine and technical machinery control systems and participates in vendor meetings. The manager keeps the Executive Director Technical Operations and Senior Manager Electrical Technical Operations informed of relevant ongoing and planned matters.

Requirements

• At least five years of experience in sea‑going operations and/or ship management within marine or industrial engineering.
• Demonstrated experience with Hazardous areas installations and operations.
• Strong understanding of electrical distribution, control systems, and automation including maintenance practices.
• Experience interpreting and applying Flag State, Port State, classification society, and international maritime regulations.
• Ability to manage vendors, contractors, and technical teams.
• Excellent troubleshooting and diagnostic skills for shipboard electrical, navigation, and telecommunication systems.
• Strong communication skills with ability to interface with shipboard and shoreside stakeholders.
• Ability to travel domestically and internationally as needed, including supporting dry‑docks and vessel inspections.
• Proficiency with maintenance management systems (e.g., CMMS).
• Strong documentation and compliance reporting skills.

Nice To Haves

• Demonstrated experience working within the cruise industry.
• Professional training in maritime Regulations.

Responsibilities

• Assists with departmental budgets for areas of responsibilities.
• Liaison with USCG, classification societies, and USPH for areas of responsibility.
• Oversees compliance with technical aspects of applicable Flag State, Port State, international, and classification society resolutions and requirements, including CSM.
• Oversees maintenance of specified ships and private resorts and proper documentation in company-approved maintenance system.
• Provides continuous availability ashore for shipboard support for Electrical Systems, Machinery Alarm and Control Systems, Navigation Equipment and Telecommunication Systems.
• Manages vendors, onboard teams and installation technicians to see that Company standards are maintained during installation or repair of system components in area of responsibility.
• Maintains Electrical and related operational standards for the Engineering department.
• Sees that corrective and preventive action is taken on issues within area of responsibility.
• Maintains shore-based library of technical information about each vessel in the fleet.
• Carries out ship walks including Vessel Assessments and SQS Architectural Lighting.
• Approves, maintains and verifies compliance with LOG policies and procedures in onboard departments for which responsible.
• Implementation of the general safety management responsibilities in SMS.
• Responsible for implementing Safety Management System policies and procedures relative to areas of responsibilities.
• Makes sure the operating procedures pertaining to both shipboard and shore-based Technical operating practices are in place and functioning in compliance with the SMS.
• Responsible for Maintenance and repairs of Satellite Systems throughout the Disney Cruise Line® Fleet.
• Provides shore-based assistance for Masters and their Officers to maintain safe ship operations.
• Maintains regular communication with Chief Engineers and Chief Electrical Engineers on issues within area of responsibility.
• Run monthly status reports on overdue maintenance including key equipment.
• Coordinates with Marine Operations ongoing and planned matters relevant to Global Maritime Distress and Safety System (GMDSS) and other radio communications.
• Coordinated with Marine Nautical Operations ongoing and planned matters relevant to Electronic aids to Navigation.
• Provide technical support to Entertainment, Disney Cruise Line Telecom, Disney Cruise Line Technology, Safety, Security and Environmental Policy and Compliance.
• Supports dry-docks for marine and technical machinery control systems.
• Participates in Monthly Meetings for key equipment vendors.
• Assists and keeps the Executive Director Technical Operations and Senior Manager Electrical Technical Operations informed of ongoing and planned matters relevant to issues and materials in the SMS.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior