Electrical Service Technician II (Journeyman)

Enterprise Electrical•Austin, TX

6h•Onsite

About The Position

The Electrical Service Technician II is a skilled, client-facing electrician responsible for independently troubleshooting, diagnosing, repairing, and servicing electrical systems across commercial and industrial environments. This role serves as a primary responder to service calls, utilizing strong problem-solving skills to identify root causes, implement effective solutions, and restore system functionality with minimal disruption to the customer.

Requirements

Strong knowledge of electrical systems, components, and troubleshooting methodologies in commercial and industrial environments
Proven ability to independently diagnose and resolve electrical issues using structured problem-solving techniques
Ability to read and interpret complex electrical drawings, schematics, and specifications
Working knowledge of the National Electrical Code (NEC) and applicable safety standards
Strong analytical and critical thinking skills with the ability to identify root causes and implement effective solutions
Effective communication skills with the ability to clearly explain technical issues and solutions to customers
Strong customer service skills, including professionalism, responsiveness, and the ability to build trust with clients
Ability to work independently with minimal supervision while managing multiple service calls
Strong time management and organizational skills in a fast-paced service environment
Ability to identify potential risks, deficiencies, and improvement opportunities within electrical systems
Active Texas Journeyman Electrician’s License required
Valid driver’s license with a clean driving record required
Ability to meet company requirements for driving a company vehicle, including ongoing motor vehicle record (MVR) compliance
High school diploma or GED required
5+ years of electrical, construction, or related field experience

Nice To Haves

Completion of coursework in electrical theory, construction trades, or a related field preferred
OSHA 30 certification preferred (or willingness to obtain within a specified timeframe)

Responsibilities

Independently troubleshoot, diagnose, repair, and service electrical systems, equipment, and components in commercial and industrial environments
Respond to service calls and identify root causes of electrical issues, implementing effective and code-compliant solutions
Perform installation, maintenance, and repair of electrical systems, including panels, circuits, lighting, and equipment
Read and interpret electrical drawings, blueprints, one-line diagrams, and specifications to execute work accurately
Interface directly with customers to explain issues, outline repair solutions, and provide recommendations for system improvements or preventative maintenance
Maintain a high level of professionalism while working in customer-occupied facilities and representing the company in the field
Identify additional service needs, deficiencies, or upgrade opportunities and communicate findings to appropriate internal stakeholders
Complete detailed service documentation, including work performed, materials used, and time tracking
Ensure all work is performed in compliance with NEC, state/local codes, and company safety standards
Maintain assigned tools, equipment, and company vehicle in a safe and operational condition
Provide guidance and direction to Apprentice Technicians on job sites
Support emergency service calls, after-hours work, and critical response situations as required