Electrical Manager - Residential

Handyside • Newberry Township, PA

1d • $75,000 - $90,000 • Onsite

About The Position

We are looking for an Electrical Manager with a superior work ethic, a passion for coaching, and a commitment to doing things the right way. As our Electrical Manager, you'll make sure every customer receives service that reflects our core values and our Happiness Guarantee. You'll train your team, set clear expectations, and build the processes that drive great customer communication and seamless service from start to finish. You'll be your team's go-to leader, coach, and biggest supporter.

Requirements

• 5+ years of management experience with proven leadership and coaching skills
• Strong knowledge of service processes and customer relationship management
• A self-motivated, team-first attitude
• A strong commitment to dependability and reliability
• Excellent listening, written, and verbal communication skills
• Proficiency with Microsoft Office or Google Suite
• A professional, positive attitude that creates HAPPY customer experiences
• Ability to pass a background screening

Responsibilities

• Lead weekly team meetings and sales-based training that drive technician performance and uphold our core values
• Make sure every team member knows their minimum expectations and has a clear, actionable path to hit their targets
• Drive same-day service completion and hassle-free, memorable customer experiences
• Hit the road for ride-alongs and job site visits to coach your team, evaluate service quality, and ensure company protocols are followed
• Build a culture of continuous improvement through training, performance reviews, and actionable feedback
• Onboard and train new hires so they start strong and align with Handyside standards
• Partner with management on disciplinary meetings, performance improvement plans, and operational strategy
• Track key performance indicators and tackle gaps before they become problems
• Provide technical and sales support to field technicians, including after-hours support when needed
• Collaborate with leadership to strengthen communication, operational efficiency, and financial performance
• Champion a safe, productive work environment through training and best practices

Benefits

• Full-time, exempt salary position
• Performance-based bonus structure
• Weekly pay with direct deposit
• Healthcare for you, on us! $0 premium
• Dental, vision, and Aflac add-ons
• 401(k) with company match
• 2 weeks paid time off, plus paid holidays AND your birthday off!
• Company-provided uniforms, cell phone, and tablet
• Paid training opportunities
• Fun employee events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed