Electrical Manager

Morris-Jenkins•Greer, SC

9d•Onsite

About The Position

You’re an experienced manager with a talent for organization and a heart for people! How would you like to be our Electrical Manager? Are you a superintendent managing a group of electricians? You’re exactly who we’re looking for to manage our growing electrical department! As Electrical Manager: You’ll manage our electrical service team and help scale us to new heights! This team is in homes every day solving problems for customers! You wanna make sure they’re getting the training and attention they need to do their best work. We’re growing our electrical team, and this is your chance to help build something amazing! You’ll manage schedules, performance, and work standards. We believe in doing things the right way, making it easy for our customers. You’ll be making sure our electrical team is holding to the Morris-Jenkins standards! You’ll work across departments to get things done. Whether you’re trying to get calls booked, get electricians dispatched out to the right homes, or just trying to get the customer taken care of, you’ll jump in to make sure things are getting done. In the end, the most important thing is that you make it easy for customers to get the electrical services they need! You’ll guide a team of technicians and supervisors, lead meetings, and develop a department culture. Our electrical department is still in its early stages, and this is a new position. You’ll be developing the culture of this team into something we can all be proud of!

Requirements

At least five years of operations management experience; electrical preferred
Experience growing a team or department
Exceptional customer service skills
Ability to devise creative solutions, exercise independent judgment, and make appropriate decisions
Keen ability to work accurately, efficiently, and manage multiple tasks
Committed adherence and enforcement of the company’s core values and core purpose
Basic computer skills
Strong mechanical aptitude
Excellent oral and written communication, interpersonal, and presentation skills
Ability to fluently speak, read, and write in the English language
Valid local driver’s license with acceptable driving record
Acceptable criminal background record
Abstinence from drugs with clean drug screening results
Reliable and punctual attendance

Nice To Haves

SC Licensed Electrician
Prior management experience successfully leading and overseeing a team of 50+ direct/indirect reports
Service Titan Experience

Responsibilities

Manage the electrical service team and help scale the department.
Ensure the team is receiving necessary training and attention.
Manage schedules, performance, and work standards for the electrical team.
Ensure the electrical team adheres to company standards.
Collaborate with other departments to ensure efficient operations, including booking calls, dispatching electricians, and customer care.
Guide a team of technicians and supervisors.
Lead meetings and develop a department culture.
Mold the department and lead and develop people/teams.
Give constructive feedback.
Lead weekly meetings and provide updates to other teams on department needs and performance.
Address customer concerns and ensure issues are resolved appropriately.
Strive for process improvements to increase efficiency and reduce waste.
Enforce company core values and core purpose.