Electrical Field Manager

NearU, and Affiliate Regional HVAC Branches•Phoenix, AZ

5d•Onsite

About The Position

Patrick Riley, a NearU Services company, is seeking an experienced Electrical Field Manager to lead the day-to-day field operations of the electrical department. This role is crucial in building a high-performing electrical team known for quality craftsmanship, accountability, customer care, safety, and continuous growth. The ideal candidate will be a strong field leader who can earn the respect of technicians, solve problems, develop people, and achieve measurable results. This is a hands-on leadership position where field experience, technical expertise, and people development skills will be essential.

Requirements

High school diploma or GED required
5+ years of residential electrical experience
2+ years of supervisory or management experience
Strong knowledge of residential electrical systems and the National Electrical Code (NEC)
Demonstrated ability to lead, coach, develop, and motivate field teams
Proven ability to create, lead, and drive teams and projects
Strong problem-solving and decision-making skills
Excellent communication and interpersonal skills
Ability to balance technical expertise with strong people leadership
Valid driver’s license with an acceptable driving record

Nice To Haves

Technical/vocational training or bachelor’s degree preferred
Basic knowledge of ServiceTitan preferred

Responsibilities

Lead, coach, develop, and hold electricians accountable for performance, productivity, and results.
Build a culture of teamwork, professionalism, accountability, and continuous improvement.
Conduct regular coaching and performance conversations to recognize success and address opportunities for improvement.
Support recruiting, interviewing, onboarding, and development of electrical team members.
Help identify and develop future leaders and career advancement opportunities within the department.
Oversee the daily field operations of the electrical department.
Ensure technicians have the resources, training, tools, and support needed to perform at a high level.
Monitor schedules, productivity, job performance, and overall field execution.
Identify operational challenges and implement solutions that improve efficiency and customer experience.
Partner with other departments and company leaders to achieve business objectives.
Serve as a technical resource for electricians when they encounter complex residential electrical issues.
Promote consistent adherence to company standards and industry best practices.
Set the standard for quality workmanship and ensure work is completed safely, professionally, and correctly the first time.
Help technicians troubleshoot challenging situations and make sound field decisions.
Monitor key performance indicators including revenue, productivity, profitability, callbacks, customer satisfaction, and other department metrics.
Use performance data to identify trends, opportunities, and areas requiring corrective action.
Reinforce exceptional customer service and professionalism throughout the customer experience.
Help drive continuous improvement in quality, efficiency, and profitability.
Promote a strong safety culture and ensure team members follow company safety policies and procedures.
Reinforce safe work practices and address safety concerns promptly.
Support compliance with applicable codes, regulations, and company standards.