Electrical Distribution Design and Planning Manager

Pedernales Electric Cooperative•Austin, TX

8d•Onsite

About The Position

The Electrical Distribution Design and Planning Manager oversees the Supply Chain and Electrical Distribution Planning and Design Departments, which provide solutions for new or upgraded service requests, and administers the district’s capital improvement budget. The role oversees teams from the Canyon Lake and Johnson City districts and requires travel between both locations. The physical office location is the PEC Oak Hill District Office at 9115 Circle Drive, Austin, TX 78736. The manager coordinates with internal departments, customers, developers, builders, and government entities to facilitate service requests and project delivery. The position reviews and approves cost estimates, work orders, and correspondence; manages department procedures, budgets, priorities, and performance metrics; and supervises, trains, and evaluates employees. It includes a full range of supervisory responsibilities, including counseling and recommendations regarding termination. The role requires regular and prompt attendance. Exempt employees receive a fixed bi-weekly salary covering all hours worked, and the position may require working more than 40 hours per week. The position is open until filled.

Requirements

Bachelor’s degree in Electrical Engineering or a related field; directly related experience may substitute for education.
Five years of related experience.
Two years of leadership experience.
Valid driver’s license.
Knowledge of computer systems, including hardware and software use, data entry, and information processing.
Knowledge of customer service principles and processes.
Knowledge of business and management principles, including strategic planning, resource allocation, leadership techniques, and budgeting.
Knowledge of large-scale and complex electric distribution design and project management principles.
Knowledge of electricity principles, safety practices, and codes.
Knowledge of electric power industry construction standards.
Knowledge of supply chain, logistics, and procurement processes.
Skill in monitoring and managing performance.
Skill in prioritizing and managing changing priorities.
Skill in establishing and communicating performance expectations and metrics.
Skill in time management.
Skill in anticipating, identifying, analyzing, and resolving conflict and problems.
Ability to manage and prioritize multiple competing objectives in a fast-paced, highly demanding environment.
Ability to communicate effectively verbally and in writing.
Ability to listen to and understand information verbally and in writing.

Responsibilities

Manage the Supply Chain and Electrical Distribution Design and Planning Departments to ensure customer requests are handled in a timely manner.
Facilitate meetings, workflows, and interactions with Supply Chain, Construction, and Service Departments to ensure timely release of projects for construction.
Negotiate and serve as an intermediary between developers and builders, explaining Cooperative policies and procedures that affect service requests.
Develop and communicate department procedures to internal and external customers.
Meet with internal and external customers to explain policies and procedures and resolve disputes, complaints, and questions.
Serve as the point of contact for transportation projects involving the Texas Department of Transportation and county and municipal departments.
Communicate the Cooperative’s Electrical Distribution Design and Planning Department requirements to government entities.
Maintain knowledge of capital improvement projects and work with the Electrical Engineering Department to resolve obstacles to construction.
Facilitate pre-development and pre-construction meetings with members, developers, and government entities.
Review and approve cost estimates, work orders, and correspondence to members, builders, and developers.
Supervise office, administrative, and customer service employees to ensure quality standards, deadlines, and procedures are met; correct errors or problems.
Guide employees in handling complex problems and resolving escalated complaints or disputes.
Implement corporate and departmental policies, procedures, and service standards with management.
Discuss performance problems with employees, identify causes, and work to resolve them.
Teach employees job duties and company policies or arrange training.
Evaluate employee performance and conformance to regulations and recommend appropriate personnel action.
Recruit, instruct, and supervise subordinates.
Interpret and communicate work procedures and company policies to staff.
Develop and review operating procedures.
Develop and manage the department budget.
Establish work priorities and activities.
Recommend promotions, transfers, hires, and disciplinary action.
Establish metrics and prepare monthly reports.
Coordinate activities with other departments.
Maintain the security of confidential information.
Stay abreast of advances in technology.
Demonstrate regular and prompt attendance.
Perform other related duties as necessary or assigned.