Electrical Distribution Design and Planning Manager

Pedernales Electric Cooperative•Oak Hill, VA

6d•Onsite

About The Position

This position manages the Supply Chain and the Electrical Distribution Planning and Design Departments, which provide solutions for new or upgraded service requests, and administers the district’s capital improvement budget. The manager oversees teams serving the Canyon Lake and Johnson City districts and is based at the PEC Oak Hill District Office in Austin, Texas. Travel between the district locations is required. The role coordinates project workflows across Supply Chain, Construction, and Service; works with members, developers, builders, government entities, and internal departments; and oversees departmental procedures, budgets, personnel, performance, and reporting. The position has a full range of supervisory responsibilities, including training, evaluation, counseling, and recommending personnel actions.

Requirements

Bachelor’s degree in Electrical Engineering or a related field; directly related experience may substitute for education.
Five years of related experience.
Two years of leadership experience.
Valid driver’s license.
Knowledge of computer systems, hardware and software, data entry, and information processing.
Knowledge of customer service principles and processes.
Knowledge of business and management principles, including strategic planning, resource allocation, leadership techniques, and budgeting.
Knowledge of large-scale and complex electric distribution design and project management principles.
Knowledge of electricity principles, safety practices, and codes.
Knowledge of electric power industry construction standards.
Knowledge of supply chain, logistics, and procurement processes.
Skill in monitoring and managing performance, prioritizing changing priorities, setting and communicating performance expectations and metrics, and managing time.
Skill in anticipating, identifying, analyzing, and resolving conflicts and problems.
Ability to manage and prioritize multiple competing objectives in a fast-paced, demanding environment.
Ability to communicate effectively verbally and in writing and to listen to and understand information verbally and in writing.
Ability to travel between district locations and meet the described physical demands, with reasonable accommodations as applicable.

Responsibilities

Manage the Supply Chain and Electrical Distribution Design and Planning Departments to ensure customer requests are handled in a timely manner.
Facilitate meetings, workflows, and interactions with Supply Chain, Construction, and Service to support timely release of projects for construction.
Negotiate and act as an intermediary with developers and builders, explaining Cooperative policies and procedures that affect service requests.
Develop and communicate departmental procedures to internal and external customers.
Meet with customers to explain policies and procedures and resolve disputes, complaints, and questions.
Serve as the point of contact for transportation projects involving the Texas Department of Transportation and county and municipal departments.
Communicate the Electrical Distribution Design and Planning Department’s requirements to government entities.
Maintain knowledge of capital improvement projects and work with Electrical Engineering to resolve obstacles to construction.
Facilitate pre-development and pre-construction meetings with members, developers, and government entities.
Review and approve cost estimates, work orders, and correspondence to members, builders, and developers.
Supervise office, administrative, or customer service employees to ensure quality, deadlines, and proper procedures; correct errors or problems.
Guide employees in handling complex problems and resolving escalated complaints or disputes.
Implement corporate and departmental policies, procedures, and service standards.
Address job performance problems with employees and work to resolve underlying issues.
Teach employees job duties and company policies or arrange training.
Evaluate employee performance and regulatory compliance, and recommend personnel actions.
Recruit, instruct, and supervise subordinates; communicate work procedures and company policies.
Develop and review operating procedures.
Develop and manage the department budget.
Establish work priorities and activities, recommend promotions, transfers, hires, and disciplinary actions, and establish metrics.
Prepare monthly reports and coordinate activities with other departments.
Maintain the security of confidential information and stay current with technological advances.
Maintain regular and prompt attendance and perform other related duties as assigned.