Electric Service Technician

IES Residential • Conroe, TX

2d • Onsite

About The Position

The Electric Service Technician performs electrical service, maintenance, troubleshooting, and repair work to support operational efficiency and customer satisfaction. The role works with customers, employees, vendors, and leadership to diagnose electrical issues, safely complete service work, and meet company and industry standards. The position is on-site and in person in Conroe, Texas; it is not remote or hybrid. Travel to support project and operational needs is required.

Requirements

• At least 2–4 years of experience (the posting lists this as the minimum years of experience).
• Strong knowledge of electrical systems, equipment, and troubleshooting techniques.
• Excellent verbal, written, and interpersonal communication abilities.
• Strong problem-solving and analytical skills.
• Ability to read and interpret blueprints, schematics, and electrical documentation.
• Strong attention to detail and operational awareness.
• Ability to multitask and manage priorities in a fast-paced environment.
• Ability to work independently and collaborate effectively across teams and departments.
• Proficiency using electrical tools, testing equipment, and related systems.
• Strong understanding of workplace safety practices and electrical codes.
• Strong customer service and relationship management skills.
• Ability to make sound decisions and resolve issues effectively under pressure.
• Ability to pass pre-employment screenings, such as background and motor vehicle record checks.
• English speaking, reading, and writing skills are preferred and required where necessary to perform job duties.
• Maintain a professional, positive, and respectful demeanor with customers, coworkers, and business partners.
• High school diploma or GED preferred.
• Previous electrical service, maintenance, troubleshooting, or repair experience preferred.
• Experience in construction, operations, or service environments preferred.
• Relevant industry certifications or licenses preferred and required where necessary to perform job duties.
• Experience supporting field operations or assisting senior technicians is a plus.
• Required license; the type of license is not specified.
• Must be authorized to work in the United States on a full-time basis without current or future employer sponsorship.
• Able to travel as required, maintain dependable transportation, and attend work reliably.
• Able to work overtime, modified schedules, or occasional weekends as business needs require.
• Able to lift, carry, push, and pull at least 50 pounds.
• Able to stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday; sit for extended periods while driving between job sites.
• Able to work on active indoor and outdoor job sites, including attics, crawlspaces, and confined or elevated spaces, amid varying weather, construction noise, dust, and other job-site conditions.
• Able to wear safety gear such as Personal Protective Equipment and exercise sound judgment and independent decision-making within company policies and procedures.

Nice To Haves

• High school diploma or GED.
• Previous electrical service, maintenance, troubleshooting, or repair experience.
• Experience in construction, operations, or service environments.
• Relevant industry certifications or licenses.
• Experience supporting field operations or assisting senior technicians.
• English speaking, reading, and writing skills (preferred except where necessary to perform job duties).

Responsibilities

• Perform electrical service, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Diagnose and resolve electrical service issues in residential, commercial, or operational environments.
• Review service requests, project plans, specifications, and work orders to support accurate job completion.
• Complete work in compliance with company policies, safety standards, and applicable electrical codes.
• Communicate with customers about service needs, repairs, timelines, and recommendations.
• Coordinate service activities and operational needs with employees, vendors, subcontractors, and internal departments.
• Maintain accurate service records, reports, and documentation related to electrical work and customer interactions.
• Support project timelines and help resolve operational concerns in the field.
• Monitor tools, equipment, materials, and job-site conditions to support efficiency and safety.
• Assist with supporting and training less experienced technicians as needed.
• Maintain professional and effective communication with customers and operational contacts.
• Perform additional duties as assigned.

Benefits

• Competitive pay.
• Company 401K plan with employer contribution match.
• Company-paid time off.
• Company-paid life insurance.
• Choice of medical coverage, including prescription and short-term disability plans.
• Choice of dental and vision coverage.
• Optional long-term disability, critical illness, accident, legal, and pet coverage.
• Auto and home insurance discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed