Under general supervision, perform a variety of moderately complex engineering and technical tasks in support of the City of Georgetown’s Electric Utility’s Supervisory Control and Data Acquisition systems (SCADA). Exercises judgment within defined methods, procedures, and practices. Supports 24/7 real-time control system integrity and ensures the highest operational reliability and system availability. This requires after-hours on-call support to meet the response requirements for restoring the mission-critical systems. Assists with the daily operation and maintenance of the SCADA Systems, leads the daily maintenance to accomplish the best system performance; communicates with dispatchers, engineers, and field crews; performs troubleshooting, problem analysis, and resolution as required. Configures and programs process control applications (Human Machine Interfaces), Real-Time Automation Controllers (RTAC), Remote Terminal Unit (RTU) functions, Radio systems, Reporting systems, Communication drivers, and Data Historian. Performs software updates/patches to SCADA applications to address cybersecurity vulnerabilities. Coordinates and analyzes the real-time control system user’s request; develops and implements enhancements or modifications requested in a timely manner. Communicates activity status to customers and management. Enforces security policies and procedures by administering and monitoring data security profiles within SCADA applications Reviews and evaluates SCADA data to support monitoring and optimization of electric operations. Compiles, analyzes, and translates historical system data into reports for various electric teams. Conduct field inspections of RTU/RTAC systems. Writes technical and business documentation (including SOPs and training manuals). Maintains stock and parts inventories and documentation for all systems. Assists Electric Substation/Relay team with field troubleshooting, operation-ready testing, and acceptance testing. Assists Operational Technology network team with maintaining SCADA communication hardware and networks. Supports efforts to keep up with the latest developments in the electric utility to follow North American Electric Reliability Council (NERC), Federal Energy Regulatory Commission (FERC), Electric Reliability Council of Texas and ERCOT other regulatory requirements. Other related duties may be assigned.
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Job Type
Full-time
Career Level
Mid Level