About The Position

This position provides administrative service work in support of state level elections administration, including preparing for state and federal elections and advising municipal officials, candidates, campaigns and members of the public on election laws, rules and procedures. Proficient knowledge of modern office practices is required. The hours of this position are Monday through Friday, from 8 a.m. to 5 p.m. in office (not remote) and periodic overtime during peak election and petition certification times.

Requirements

  • Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve.
  • Attention to Detail: A focus on accuracy and thoroughness in completing tasks including the ability to compose, review, proof, and accurately edit Division materials.
  • Clear Communication: Strong verbal and written communication skills.
  • Problem-Solving: Utilize critical thinking skills to Identify and resolve issues efficiently
  • Professionalism: Commitment to non-political, bias-free work that ensures trust, transparency, and fair election administration. Strict adherence to nonpartisanship is required. Professionally represent the organization in the workplace and with all public facing interactions.
  • Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public.
  • Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace.
  • Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact.
  • Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness.
  • Time Management: Prioritize tasks and complete assignments accurately and on time.
  • Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust.
  • Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development.
  • Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters.
  • All positions in this classification assume the qualifications of: Office Assistant I , Office Assistant II , Office Associate I and Office Associate II.
  • Applicants must be authorized to work in the United States.
  • The successful candidate must pass a National Criminal Background check.

Nice To Haves

  • Experience or demonstrated ability in public service.
  • Ability to conduct research, gather information and analyze results to reach a conclusion and/or make recommendations.
  • Knowledge of or the ability to learn computer systems including the central voter registration system.
  • Strong written and oral communications skills.
  • Strong attention to detail.
  • Experience and comfort working in teams.
  • Experience with election administration.
  • Demonstrated Excel Competency

Responsibilities

  • Independently review, examine and record, voter registration applications, absentee ballot applications, and candidate/initiative petitions, to ensure completeness, accuracy and determine compliance to applicable laws, rules, and regulations.
  • Independently compose, review and edit written assistance notices to municipal elections officials and the public to provide instruction and guidance on compliance with applicable laws, rules, and regulations.
  • Respond to inquiries about election laws and procedures from municipal elections officials, attorneys, candidates, elected officials and the public.
  • Prepare and process documents, forms and petitions for use in elections.
  • Research, analyze and compile complex information about changing state and federal election laws, rules and policies.
  • Collect, review, enter, proofread and/or test the accuracy of data from the Central Voter Registration system (CVR), using various Excel and Access databases and test election programming for voting equipment, following established rules and regulations.

Benefits

  • 13 paid holidays
  • 12 days of sick leave
  • 3+ weeks of vacation leave annually
  • Vacation leave accrual increases with years of service
  • Overtime-exempt employees receive personal leave
  • Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary.
  • Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
  • Retirement Plan: The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
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