Election Staffing Specialist

Jefferson County CO•Golden, CO

2d•Hybrid

About The Position

The Election Staffing Specialist position provides the opportunity to join a team of public servants dedicated to defending the integrity of our elections and making the democratic process even more accessible to the people of Jefferson County. The Election Staffing Specialist will assist the elections division in hiring between 350 and 1,000 election workers to serve the needs of Jefferson County voters each election. The ideal candidate will be a values-driven professional with a desire to set the bar for great election administration. Our next team member must be innovative, voter-focused, relentlessly detail-oriented, and have the proven ability to move between diverse tasks with ease. The ideal candidate will have an engaging personality, strong curiosity about the elections process, and the ability to maximize the functionality of recruiting software. Necessary skills include the ability to test, use, and implement Learning Management Systems; a keen eye for matching workers’ skills to the demands of each position, and a drive to use data to efficiently staff elections. Our future colleague must be comfortable screening applicants, willing to redirect or dismiss workers when necessary, and adept at recruiting from a diverse set of community members. Spanish language skills and/or experience working with individuals from various cultures and communities is highly valued.

Requirements

1 year of office work experience
High School Diploma or GED
US Citizens
Registered voters in the State of Colorado or eligible to register to vote in Colorado upon employment

Nice To Haves

Experience in elections, recruiting, or human resources
Associate’s or Bachelor’s degree
Experience managing databases/tracking software
Microsoft Office Suite experience
Strong skills in Excel, Outlook, Word, and SharePoint
Customer service skills
Experience preparing and updating training programs on a learning management system
Experience training small groups
Demonstrate ability to understand and comply with laws and regulations, either in elections or any other highly-regulated field
Experience using or administering software systems, preferably Learning Management Systems or similar platforms
Ability to collaborate effectively with software vendors, logically implement software for organizational needs, and rigorously test new system features
Strong attention to detail and proven ability to manage complex, multi-step workflows with accuracy
Ability to analyze data using Excel, including formulas and pivot tables
Experience screening, interviewing, or onboarding candidates in a hiring or volunteer coordination environment
Ability to communicate clearly and professionally with applicants, colleagues, and the public in person, by phone, and by email
Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously
Proven ability to work effectively with people from diverse backgrounds and communities
Comfort working with confidential information and ensuring compliance with security protocols
Spanish language skills
Experience working with individuals from various cultures and communities
Certified Colorado Election Official within 2 years of date of hire

Responsibilities

Understanding and complying with state law and election regulations related to the hiring and dismissal of temporary election workers, also known as election judges
Coordinating with the Jefferson County Clerk & Recorder Recruiter to onboard new judges and ensure I-9 compliance and appropriate employee relations
Partnering with team members across the division to determine election staffing and training needs, and manage the prompt and accurate placement of temporary election workers
Building schedules, training programs, and automated messaging in poll worker management software to ensure appropriate vetting of and communications with applicants for election judge positions
Keeping excellent records in poll worker management software of election judge assignments, document compliance, training records, and performance
Collaborating with poll worker management software vendor to maximize software automation and brainstorm efficient and secure collection and use of recruiting data
Rigorously testing new features in poll worker management software to minimize errors in worker assignments, schedules, trainings, or communications
Assessing election judge applicants and efficiently determining their suitability for the assigned role
Assisting judges in completing onboarding paperwork, using the election worker portal, and completing any online training requirements
Communicating with applicants on a daily basis to support the onboarding process and keep unassigned applicants apprised of the hiring status
Oversee and document election worker access to secure physical locations and computer systems, ensuring timely deactivation of access following each election cycle
Collaborating with counterparts in other jurisdictions to improve election worker hiring, assessment, and retention
Providing excellent customer service to the public either in person, by phone, or via email
Training on and occasionally working in a variety of election judge positions to deepen the understanding of what these positions require
Using complex formulas and pivot tables in Excel to analyze data in order to assess staffing needs for each election and to improve efficiencies in election judge hiring, training, and retention
Leading and delegating to other election judges who serve on the staffing team during large elections
Fulfilling general office duties between elections, including answering phone calls from the public, updating voter registration records, and occasionally serving the public at the front desk
Related duties as assigned