Election Representative (Extra Help)

County of Orange•Santa Ana, CA

3d•Onsite

About The Position

Orange County Registrar of Voters (ROV) will begin accepting applications for the Election Representative (Extra Help) position on Friday, June 19, 2026. This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the Agency are met. Qualified applicants are encouraged to apply immediately. The first review of applications will be done on or about Monday, June 22, 2026. Please Note: Only online applications will be accepted. Applications will be screened in relation to the criteria described. These are Extra Help temporary/seasonal positions (these are NOT permanent positions). These positions will often require overtime, both in the evenings and on weekends. REGISTRAR OF VOTERS The Registrar of Voters, a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.9 million active registered voters. The department receives funding from the County's General Fund and periodic reimbursement from the federal government, the State of California and local jurisdictions. The Registrar of Voters' staff includes 54 full-time employees, and numerous extra help employees who support various election related positions representing the broad spectrum of Orange County's population. The department is responsible for all components of election management. The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative and a strong dedication to customer service. Click here for more information about the Registrar of Voters. ABOUT THE POSITION The Registrar of Voters is seeking to fill Election Representative/ Extra Help vacancies to support the upcoming November 2026 General Election. These positions may require overtime both in the evenings and weekends, job duties may include: Customer Service Election Representative positions support the Community Outreach, Candidate and Voter Services and Election Service departments of the Registrar of Voters in our Phone Bank, Front Office, Vote Center Staff Call Centers and various other election programs. Communicating with voters, employees, and volunteers via phone and email Providing information related to Vote Center locations, drop box locations, election programs Answering general election questions from the public Using a keyboard to enter data into worksheets and/or database Reviewing documents for completeness and accuracy Providing support to Community Outreach, Candidate and Voter Services and Election Service staff Other duties as assigned GIS (Geographic Information Systems)/Mapping Department Election Representatives: Assist our GIS staff with data maintenance related to the precinct district database. This position will receive full training and work with department staff processing the following types of work: GIS/Mapping Use and help configure ESRI Survey123 Application Train on and use mapping tools Data proofing Data entry of new addresses Research addresses verification Other duties as assigned

Requirements

Click here to view minimum qualifications
All candidates considered for this position will be required to successfully pass a background check consisting of employment history, professional references, and criminal check.
Possession of a valid California drivers’ license, Class C, and a clean driving record while employed in this classification might be required by the date of appointment.
A driving records check consisting of a Department of Motor Vehicles (DMV) check will be conducted to verify the clean driving record.

Nice To Haves

Experience in Customer Service ideally performed in a Call Center environment
Interacting in a professional and courteous manner
Ability to answer inquiries from the public with diplomacy, professionalism, and enthusiasm
Anticipating and meeting customer needs in all situations
Interacting in a professional and courteous manner in all interactions with both internal and external customers
Establishing and producing professional relationships with both internal and external customers
Valuing and participating in the free flow of information with others for the sake of a common goal
Demonstrating the ability to clearly and articulately convey information
Exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment
Ability to accurately transmit electronic communications with information provided
Working well in a team environment
Consistently demonstrating a positive attitude
Exhibiting a strong work ethic
Ability to remain flexible in a fast-paced environment
Effectively track the staffing at Vote Centers to ensure adequate and proper coverage
Ability to process and maintain records, update profiles and call logs
Use a ticket system to track calls
Ability to utilize multiple systems to locate, track, review and prepare data
Ability to troubleshoot issues and, guide callers through programs, sites

Responsibilities

Communicating with voters, employees, and volunteers via phone and email
Providing information related to Vote Center locations, drop box locations, election programs
Answering general election questions from the public
Using a keyboard to enter data into worksheets and/or database
Reviewing documents for completeness and accuracy
Providing support to Community Outreach, Candidate and Voter Services and Election Service staff
Assist our GIS staff with data maintenance related to the precinct district database.
GIS/Mapping Use and help configure ESRI Survey123 Application
Train on and use mapping tools
Data proofing
Data entry of new addresses
Research addresses verification
Other duties as assigned