Bilingual Community Engagement Specialist (Field Representative)/Election Representative(Extra Help)

County of Orange • Santa Ana, CA

5d • Hybrid

About The Position

The Orange County Registrar of Voters (ROV) is seeking applications for the Community Engagement Specialist (Field Representative /Election Representative (Extra Help) position. These are Extra Help temporary/seasonal positions that will often require overtime, including evenings and weekends. The positions will fulfill staffing needs in the Community Outreach Department. The Registrar of Voters is a nationally recognized and award-winning agency responsible for conducting elections, verifying petitions, and maintaining voter records in the County of Orange. The department values creativity, originality, initiative, and a strong dedication to customer service.

Requirements

• Effective in managing a wide array of tasks.
• Maintaining a team calendar.
• Flexible to meet the Registrar of Voters’ community outreach goals.
• Able to understand, interpret and apply procedures, policy and regulations.
• Willing to work overtime with little to no prior notice.
• Interacting in a professional and courteous manner.
• Ability to answer inquiries from the public with diplomacy, professionalism, and enthusiasm.
• Anticipating and meeting customer needs in all situations.
• Establishing productive and professional relationships with internal and external customers.
• Comfortable in a public-facing role and approaching members of the public in various settings.
• Valuing and participating in a free flow of information with others for the sake of a common goal.
• Demonstrating the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure.
• Demonstrating the ability to convey information clearly and articulately in an official formal situation.
• Exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment.
• Utilizing Windows, Microsoft Word, Excel, Outlook, Access, Google Calendar, and PowerPoint.
• Maintaining and managing pertinent information by creating documents, spreadsheets, and other related documents.
• Proficiency in current computer systems and programs as well as modern office practices and procedures and the operation of equipment.
• Experience with transporting and assembling of materials and equipment (tables, chairs, etc.).
• Working well in a team environment.
• Consistently demonstrating a positive attitude.
• Exhibiting a strong work ethic.
• Working independently.
• Vision sufficient to read standard text, fine print and various handwritings and to view a computer monitor.
• Speak and hear well enough to communicate clearly and understandably in person and over the phone.
• Independent body mobility sufficient to stand, sit, walk, stoop and bend routinely to perform daily tasks.
• Ability to sit for prolonged period of time.
• Manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment such as a stapler, telephone and photocopy machine.
• Ability to independently reason logically to reach conclusions and decisions.
• Ability to remain calm and appropriately focused on different interpersonal situations.
• Ability to work in an office environment and work with changing priorities, deadlines, and multiple assignments concurrently.
• Successfully pass a background check consisting of employment history, professional references, criminal check, and pre-employment physical.
• Possession of a valid California drivers’ license, Class C, and a clean driving record while employed in this classification might be required by the date of appointment.
• A driving records check consisting of a Department of Motor Vehicles (DMV) check will be conducted to verify the clean driving record.

Nice To Haves

• Bilingual skills in Chinese, Farsi, Hmong, Indonesian, Japanese, Khmer, Korean, Nepali, Punjabi, Spanish, Tagalog, Vietnamese are highly desirable but not required.

Responsibilities

• Organize several community programs/events with multiple deadlines, maximizing available time and making efficient use of office resources.
• Conduct outreach by walking at various locations throughout the county to promote the Registrar of Voters Office, register voters, disseminate information regarding elections and create and maintain partnerships with local events and businesses.
• Schedule, implement and periodically suggest community events and voter engagement outreach ideas.
• Attend community events and act as support staff at speaking engagements to promote the Orange County Registrar of Voters (ROV) which will include both evening and weekend hours.
• Perform various office duties such as, uploading photos, tracking event statistics, organizing materials, and coordinating event logistics.
• Communicate with event organizers and coordinate with ROV staff to maintain promotional materials and technical equipment to successfully staff events.
• Foster an environment where culturally diverse people can work together cooperatively and effectively to meet organization goals.
• Establish and maintain effective working relationships across cultural differences with employees, businesses, community organizations and the general public.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed