Call for Candidates for an Elected Director on the CAO Board

Condominium Authority of OntarioToronto, ON
Hybrid

About The Position

The Condominium Authority of Ontario (CAO) is seeking qualified candidates to fill an upcoming vacancy for an Elected Director on its Board of Directors. The elected director will serve a three-year term, starting after the Annual Meeting of the members (AGM) on September 15th, 2026. The CAO's mission is to empower Ontario's condominium communities with information, education, and dispute resolution. The Board of Directors provides oversight to ensure the CAO fulfills its legislative and regulatory obligations and assists in setting the organization’s strategic direction. Directors operate on a part-time basis and are expected to participate in Board and committee meetings in person or via electronic means. The CAO is a not-for-profit corporation, governed by an independent Board of Directors that operates under an administrative agreement with the Minister of Public and Business Service Delivery and Procurement (MPBSDP). The CAO supports consumer protection by providing services and resources for condominium communities across Ontario. The CAO’s mandated services were established to achieve the vision for informed and engaged condominium communities across Ontario. The Board has established several committees, including the Audit & Risk Management Committee, Cybersecurity and IT Committee, Governance & HR Committee, Outreach, Engagement and Education Committee, and Dispute Resolution Services Committee. The Board follows a skills-based board governance model, and Elected Director positions are filled through a call for candidates and nomination process. Applicants will be evaluated and recommended for election based on their skills and experience against competency criteria to ensure a diversified Board, with representation from a diverse range of backgrounds, expertise, and perspectives.

Requirements

  • Be no less than 18 years of age.
  • Have the power under law to contract.
  • Have not been found by a court in Canada or elsewhere to be mentally incompetent.
  • Does not have the status of Bankrupt.
  • Be positively oriented towards proactive consumer protection initiatives.
  • Possess specific skills in Communications and marketing (specify designations CMP, APR, other, if any).
  • Possess specific skills in AI and digital / IT capability.
  • Possess specific skills in Condominium sector expertise (e.g., reserve funds, building science / engineering, familiarity with innovative approaches to operations and organizational design that can facilitate efficiencies).
  • Have experience overseeing and directing a corporation by supervising, building consensus and contributing to executive management.
  • Have experience or knowledge regarding audit, finances, investment or asset portfolio expertise, accounting, risk management and compliance requirements, particularly in an oversight or supervisory capacity.
  • Have experience with the planning, procurement and management of IT data collection/ analysis/use and systems related thereto, including experience in supervision, accountability and oversight.
  • Have experience or knowledge of the process of assessing risk and acting in such a manner, or prescribing policies and procedures, so as to avoid or minimize loss associated with such risk.
  • Have experience or knowledge in interpreting and applying legislation, regulations and compliance requirements, or the legal requirements to develop and operate a not- for-profit or business corporation.
  • Have experience being in a leadership position during the start-up and steady-state phases of a new business or not-for-profit corporation.
  • Have experience with strategic business planning, including organizational development, human resources, design and effectiveness.
  • Have experience being in a leadership position within a not-for-profit corporation, or having knowledge of the requirements for a not-for-profit.
  • Have knowledge and experience of working within or with provincial or other levels of government, to facilitate the liaising, reporting, and relationship-building necessary to establish a sound footing for ongoing government oversight and accountability.
  • Have experience or knowledge of ADR theory and administrative justice.
  • Have experience or knowledge of the condominium sector in Ontario, including an understanding of the governance model for condominiums.
  • Have experience or knowledge of the development, execution, and review of education or training programs or public education and awareness initiatives.
  • Have experience as a communications professional with knowledge of best practices in developing public facing material for education, branding, and communication.
  • Have familiarity with brokering innovative partnerships or approaches to operations and organizational design that can facilitate efficiencies, cost sharing, and ultimately customer service.
  • Have experience in or knowledge of championing diversity, inclusion and accessibility in governmental, not-for-profit or private sector.

Nice To Haves

  • Public sector experience is an asset.
  • Administrative authority-specific experience is an asset.
  • Social media knowledge or experience an asset.

Responsibilities

  • Serve for a three-year term on the Board of Directors.
  • Participate in Board and committee meetings in person or via other electronic means, including video-conference.
  • Provide strong participation that strives for excellence and supports consensus-building.
  • Be strategic thinkers who take a governance-focused approach to Board responsibilities.
  • Demonstrate proactive support of the CAO’s statutory mandate, mission, vision and values.
  • Provide oversight that ensures the CAO fulfils its legislative and regulatory obligations.
  • Assist in setting the organization’s strategic direction.
  • Contribute to executive management through supervising and building consensus.
  • Provide financial oversight and planning, including audit, finances, investment or asset portfolio expertise, accounting, risk management and compliance requirements.
  • Contribute expertise in the planning, procurement and management of IT data collection/analysis/use and systems related thereto.
  • Contribute knowledge of the process of assessing risk and acting to avoid or minimize loss.
  • Interpret and apply legislation, regulations and compliance requirements.
  • Provide leadership experience during the start-up and steady-state phases of a new business or not-for-profit corporation.
  • Contribute to strategic business planning, including organizational development, human resources, design and effectiveness.
  • Provide leadership experience within a not-for-profit corporation.
  • Liaise, report, and build relationships with provincial or other levels of government.
  • Provide experience or knowledge of ADR theory and administrative justice.
  • Provide experience or knowledge of the condominium sector in Ontario, including an understanding of the governance model for condominiums.
  • Contribute experience or knowledge of the development, execution, and review of education or training programs or public education and awareness initiatives.
  • Contribute experience as a communications professional with knowledge of best practices in developing public facing material for education, branding, and communication.
  • Provide familiarity with brokering innovative partnerships or approaches to operations and organizational design that can facilitate efficiencies, cost sharing, and customer service.
  • Contribute experience in or knowledge of championing diversity, inclusion and accessibility.
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