eLearning Developer

National Restaurant Association • Chicago, FL

4h • Hybrid

About The Position

The National Restaurant Association and National Restaurant Association
Educational Foundation are proud to be part of a highly respected industry,
providing hospitality, opportunity, and quality of life. Much like the industry
we represent, we have a dynamic, diverse, and inclusive culture grounded in
trust, hospitality, collaboration, and innovation. These core values inspire our
work, and we are looking for in an experienced eLearning Developer to join our
product development team in building high quality, effective, user-centered
courses for our training & certification product lines.

We provide best-in-class food safety, restaurant, lodging, and leadership
training to hoteliers, food service businesses, and academic institutions across
the world. We equip our global audience with innovative, engaging training
utilizing multiple platforms, from textbooks to online resources to mobile
applications.

As an eLearning Developer, you will be responsible for the development and
maintenance of online training products, working within various authoring tools
and emerging technologies, including AI-assisted workflows, implementing course
design, building course functionality, and publishing online courses for the
LMS.

Position requires a minimum of three years of professional experience. Ideal
candidates bring advanced understanding of e-learning course authoring tools,
including Articulate Storyline and Rise and a mobile-first development mindset.
Must bring solid working knowledge of Adobe Creative Suite products such as
Illustrator, After Effects, and Photoshop. Experience with Lectora authoring
tool is a plus.

You will excel in this role if you’re able to manage multiple projects at once
while maintaining strong time‑management and organizational skills. We are
looking for someone highly adaptable and collaborative, who brings a positive,
solutions‑focused mindset.

Position may operate out of our Chicago, or Orlando offices with hybrid
flexibility. We may also consider fully remote candidates outside these
locations, depending on experience and ability to travel as needed.

We are proud to offer our team members comprehensive benefits, designed to
support their financial, professional, and personal well-being. In addition to
outstanding healthcare coverage (medical, dental and vision), competitive
salaries, generous vacation and leave time, we offer a matching 401(k) plan, a
unique collection of corporate discounts and memberships, as well as programs to
support career and skills development, learning and tuition assistance, and so
much more.

Requirements

• Bachelor’s degree in graphic design, multimedia design, instructional design, or related field.
• Minimum 3 years of experience with developing e-learning courses.
• Expert knowledge of Articulate e-learning authoring tools, including Storyline and Rise.
• Understanding of SCORM and xAPI standards.
• Deep functional knowledge of accessibility standards and experience creating WCAG-compliant e-learning products.
• Experience creating e-learning products optimized for mobile learning.
• Expertise in the Adobe Creative Cloud suite, including In-Design, Photoshop, Illustrator.
• Experience with version control and asset management systems (e.g., DAMs, BOX).
• Highly effective organizational, time-management, and priority-setting skills.
• Ability to thrive in a fast-paced and fluid work environment.
• Excellent written, verbal, and communication skills.
• Demonstrated ability to be innovative and quickly grasp technical issues and problems.
• Proficiency across Microsoft Office products, including Word, PowerPoint, Outlook, Excel, and comfortable learning other technology platforms as needed.
• Minimal travel may be required; less than 10%.

Nice To Haves

• Experience with Lectora authoring tool is a plus.
• Experience with After Effects and Premiere a plus.
• Experience using motion graphics and animation software is highly desired.

Responsibilities

• Work as part of the Business Services team to accomplish Association goals.
• Assist Manager, Creative Production, to accomplish departmental goals.
• Use e-learning authoring tools to build interactive digital learning experiences.
• Using storyboards, templates, and design documents, build interactive e-learning modules, including activities, quizzes, graphics, animation, and gamified and other multimedia elements.
• Collaborate with instructional designers, graphic designers, media producers, QA, project managers, and leadership.
• Provide quality assurance on vendor/contractor-related projects; assist with troubleshooting as needed.
• Manage all development files and ensure they are kept current and organized.
• Maintain deep functional knowledge of WCAG 2.1 Level AA accessibility standards and implement them within online learning materials.
• Apply understanding of SCORM and xAPI standards and knowledge of LMS standards.
• Stay current with the latest e-learning development trends, best practices, and emerging technologies to continuously improve processes and deliver innovative solutions.
• Work within cloud-based collaboration tools such as Adobe Cloud, Microsoft Teams, and others.
• Support all internal team members and departments following the Association mission and values while promoting Association culture.
• Additional tasks may be assigned as required.

Benefits

• outstanding healthcare coverage (medical, dental and vision)
• competitive salaries
• generous vacation and leave time
• matching 401(k) plan
• unique collection of corporate discounts and memberships
• programs to support career and skills development, learning and tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees