EIT Engineering Team Lead

BlueCross BlueShield of Tennessee • Chattanooga, TN

3d • Remote

About The Position

We are hiring a Member Portal and Services Team Lead at BCBST! In this role, you will lead a high-visibility initiative focused on evolving the platforms our members rely on to access critical healthcare services. As both a technical lead and people leader, you’ll guide a team of engineers while partnering closely with Product, Architecture, Security, and business stakeholders to deliver reliable, high-quality solutions that enhance the member experience. You’ll help stabilize and modernize Node/React-based platforms, improve delivery predictability and system reliability, and drive meaningful outcomes across cross-functional teams. This role blends leadership and hands-on engagement—mentoring engineers, overseeing solution design and code quality, and advancing the use of AI-assisted development practices.

Requirements

• Bachelor's Degree in a Computer Sciences related field or equivalent work experience.
• 5 year - Experience with information technology concepts, application development and/or enterprise system maintenance methodology, terminology, and standards required
• 5 years – Systems maintenance and/or programming experience required
• 3 year - Expert working knowledge of at least one programming language and/or one enterprise system in use at BCBST
• Knowledge of information technology concepts, methodology, terminology, and standards.
• Proven Skill to develop and/or maintain an enterprise IT system
• Subject Matter Expertise (SME) in one or more enterprise IT systems
• Strong interpersonal and organizational skills
• Microsoft Office and email skills are required
• Adaptive to high pace and changing environment.
• Must be able to communicate effectively with both technical and non-technical co-workers.
• Must be willing to adjust schedule to plan and perform maintenance and upgrades outside of business hours and be part of an on-call rotation.

Nice To Haves

• Comfortable leading a team for a high-visibility initiative
• Experience leading collaboration across product, engineering, and business stakeholders
• 1+ year of experience leading teams and providing technical mentorship
• Offshore collaboration experience preferred
• Ability to coach team members on applying AI in development workflows
• Experience with GitHub Copilot and Claude preferred
• Technical background in JavaScript / Node / React

Responsibilities

• Manages the day-to-day operations of a team with a focus on the maintenance and development of systems and supervising system modifications.
• Assigns, monitors, and reviews progress and accuracy of work. Provides staff management oversight including hiring, promoting, or making recommendations for staff. Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff.
• Directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team.
• Ensures adherence to policies, plans, objectives, budgets and staffing allocations.
• Manages and tracks team-level project details and serves as the technical subject matter expert and provides leadership during periods of transition.
• Employees may be required to participate in a weekly on-call rotation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree