EHS Operations Support Lead

Primark•Upper Merion Township, PA
•Onsite

About The Position

The EHS Operations Support Lead supports health and safety, store operations, cash office procedures, team leadership, and customer service at Primark. The role implements and monitors health and safety policies and risk assessments, conducts audits and fire drills, investigates incidents, and drives preventative actions. It also supports operational checks and stock loss prevention, manages POS and maintenance requests, and helps maintain high store standards and safe working practices. The position includes cash office responsibilities such as managing cash handling operations, monitoring petty cash and tills, reporting discrepancies, and preparing tills for the next day. The lead coaches and supports team members, ensures training and compliance requirements are met, and assists customers while helping maintain a clean, well-presented store.

Requirements

  • Two years of experience handling cash procedures, as well as retail experience.
  • High school diploma or equivalent.
  • Strong communication and listening skills.
  • Good organizational skills and attention to detail.
  • A team-player attitude, high motivation, positivity, and willingness to learn.
  • Interest in fashion and the latest looks.
  • Passion for people and creating positive customer experiences.

Responsibilities

  • Implement and monitor health and safety policies and risk assessments.
  • Conduct audits, checks, and fire drills.
  • Report and investigate incidents and drive preventative actions.
  • Complete operational checks and support stock loss prevention.
  • Manage POS, maintenance requests, and third-party relationships.
  • Ensure high store standards and safe working practices.
  • Manage cash handling operations accurately and efficiently.
  • Monitor petty cash and stabilize tills (registers).
  • Identify and report till discrepancies.
  • Prepare tills for the following day.
  • Lead, coach, and support team members.
  • Ensure training and compliance requirements are met.
  • Assist with customer queries and maintain a clean, well-presented store.

Benefits

  • Set schedules and guaranteed hours.
  • Paid time off earned for every hour worked, including part-time roles.
  • In-store employee discount.
  • Development programs and career paths.
  • 401K Retirement Plan with company match.
  • Back-of-house colleague workspace.
  • Well-being initiatives and employee assistance programs.
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