EHR Trainer

St Thomas Community Health Center • New Orleans, LA

2d • Onsite

About The Position

We are seeking an experienced Electronic Health Records Trainer to join our team. As an Electronic Health Records Trainer, you will be responsible for conducting on-site training for Epic EHR to clinical and non-clinical end-users. You will serve as a subject matter expert to provide ongoing support, troubleshooting, and training to ensure the efficient and effective use of the EHR system and other related applications.

Requirements

• Bachelor's degree (or equivalent in experience related to the position) (Required)
• Minimum of 1 year of experience working with electronic health record systems, preferably in a training or support capacity.
• Excellent communication and presentation skills, with the ability to convey technical information clearly and effectively to audiences with various levels of computer knowledge.

Nice To Haves

• Prior EHR training and/or Epic experience (Preferred)

Responsibilities

• Conduct role-based training sessions and provide follow-up/reinforcement training as needed.
• Provide ongoing EHR support to users by answering questions, troubleshooting issues, and addressing concerns.
• Contribute to the development of training materials to support end-users in effectively utilizing the Epic system.
• Collaborate with vendors and IT teams to troubleshoot technical problems and communicate user needs for system improvements.
• Provide basic training and guidance to end-users on IT-related topics.
• Assist with general IT functions, including user support, system issues, and operational initiatives.

Benefits

• Medical, Dental, Vision, Life, and Accidental Death Insurance
• Paid Time Off
• 10 Paid Federal Holidays
• 401(k) with a 6% company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees