EHR Trainer

St Thomas Community Health Center•New Orleans, LA

1d•Onsite

About The Position

Electronic Health Records Trainer Job Summary: We are seeking an experienced Electronic Health Records Trainer to join our team. As an Electronic Health Records Trainer, you will be responsible for conducting on-site training for Epic EHR to clinical and non-clinical end-users. You will serve as a subject matter expert to provide ongoing support, troubleshooting, and training to ensure the efficient and effective use of the EHR system and other related applications. Responsibilities: Conduct role-based training sessions and provide follow-up/reinforcement training as needed. Provide ongoing EHR support to users by answering questions, troubleshooting issues, and addressing concerns. Contribute to the development of training materials to support end-users in effectively utilizing the Epic system. Collaborate with vendors and IT teams to troubleshoot technical problems and communicate user needs for system improvements. Provide basic training and guidance to end-users on IT-related topics. Assist with general IT functions, including user support, system issues, and operational initiatives. Qualifications: Prior EHR training and/or Epic experience (Preferred) Bachelor's degree (or equivalent in experience related to the position) (Required) Minimum of 1 year of experience working with electronic health record systems, preferably in a training or support capacity. Excellent communication and presentation skills, with the ability to convey technical information clearly and effectively to audiences with various levels of computer knowledge. Job Type: Full-time, On-site in New Orleans, LA About St. Thomas: St. Thomas Community Health Center is a Federally Qualified Health Center (FQHC), dedicated to providing high-quality, affordable healthcare to medically and economically vulnerable populations, regardless of a patient’s ability to pay or insurance status. We deliver comprehensive care across primary care and specialty areas, including cardiology, pulmonology, women’s health, rheumatology, behavioral health, and optometry. We offer a competitive compensation package along with excellent benefits, including: Medical, Dental, Vision, Life, and Accidental Death Insurance Paid Time Off 10 Paid Federal Holidays 401(k) with a 6% company match St. Thomas Community Health Center is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and ensure all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. St. Thomas Community Health Center is committed to equal employment opportunity as a sound business practice. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law.

Requirements

Bachelor's degree (or equivalent in experience related to the position) (Required)
Minimum of 1 year of experience working with electronic health record systems, preferably in a training or support capacity.
Excellent communication and presentation skills, with the ability to convey technical information clearly and effectively to audiences with various levels of computer knowledge.

Nice To Haves

Prior EHR training and/or Epic experience (Preferred)

Responsibilities

Conduct role-based training sessions and provide follow-up/reinforcement training as needed.
Provide ongoing EHR support to users by answering questions, troubleshooting issues, and addressing concerns.
Contribute to the development of training materials to support end-users in effectively utilizing the Epic system.
Collaborate with vendors and IT teams to troubleshoot technical problems and communicate user needs for system improvements.
Provide basic training and guidance to end-users on IT-related topics.
Assist with general IT functions, including user support, system issues, and operational initiatives.