EHR Support Specialist

Norton Sound Health Corp • Nome, AK

6d • $32 - $40 • Hybrid

About The Position

Serve as a member of the village health service team in a supporting role, assisting with the electronic health record documentation process for Community Health Aides, verifying patient records for completeness. Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Requirements

• General knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
• Above average knowledge of computer use and operation
• Knowledge and competence with a variety of software programs
• Patient/customer service skills
• Interpersonal skills
• Good communication skills
• Ability to manage their time and organize their work to ensure efficient performance.
• Ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly.
• Ability to understand and manage patient/customer confidentiality.
• Ability to learn computer processes easily and quickly
• Above average customer service and interpersonal skills
• Above average computer skill including use of word processing, spreadsheets and office software
• Associates or Bachelor’s Degree (Healthcare, business administration or related field)
• 3 year(s) Experience with computer use
• Use hands and arms to operate office or clinical equipment
• Sit more than half the workday
• Stand and/or walk less than half the workday
• Bend, stretch, twist, crouch and/or reach
• View electronic monitors for prolonged periods of time
• Use hands and arm for repetitive motion tasks
• Lift or carry unaided between 25 and 50 pounds
• Push or pull using up to moderate force

Nice To Haves

• Knowledge of healthcare and clinical systems preferred
• Experience working with health aides preferred

Responsibilities

• Assist Community Health Aides in the use of the electronic health record, respond to questions and assist with problem solving
• Review patient records to determine if there are any deficiencies that need to be corrected before forward for coding and billing
• Assist the health aides with compliance and medical records information
• Work closely with the coder and billers to resolve issues when they arise
• Promote teamwork and participate as an active member of the team
• Adhere to established procedures and display professional demeanor to effectively interact with staff, providers and team members
• Assist in monitoring and active follow-up of documentation and charting deficiencies to support CHA Staff and HIM in the continuous accuracy and completion of the medical record
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree