EHR (Epic) Business Development, Sr.

Zebra Technologies Corporation•Lincolnshire, IL

10d

About The Position

Zebra is seeking a highly focused and industry-savvy Business Development Manager to manage and grow our strategic partnerships with key Electronic Health Records (EHR) firms, such as Epic. This highly specialized role is critical to Zebra’s success in the healthcare sector, focusing on aligning our offerings with the needs of 1-3 major EHR partners to drive mutual growth, co-development opportunities, and the successful execution of joint strategies. The ideal candidate is a strategic thinker with deep industry expertise, exceptional relationship management skills, and a proven ability to collaborate with high-profile partners. You will serve as the primary point of contact and relationship owner, leveraging a profound understanding of the EHR ecosystem to build lasting, high-trust partnerships.

Requirements

Bachelors or equivalent experience
5+ years of applicable work experience
Previous experience working at Epic Systems is highly preferred. This insider knowledge is critical for navigating the partnership effectively.
A clinical background (e.g., nursing, informatics, or other clinical roles) is strongly desired to translate clinical workflows and end-user needs into impactful solutions.
3+ years of proven experience in a client-facing role such as strategic alliances, business development, or technical account management within enterprise software or healthcare tech.
Demonstrable track record of meeting and exceeding performance metrics.

Nice To Haves

Advanced degree preferred
Uses advanced domain/solutions knowledge to competitive advantage
Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
Often leads others in their development; provides input to policies and practices

Responsibilities

Serve as the primary point of contact and relationship owner for 1-3 hyperscaler EHR partners, such as Epic, with a deep focus on understanding their business models, technology solutions, and strategic priorities.
Build and maintain long-term, high-trust relationships with key stakeholders within the partner organizations, including executives, product managers, and technical leads.
Develop and execute joint GTM plans with each partner, ensuring alignment with Zebra’s healthcare strategy and revenue goals.
Act as a trusted advisor to partners, providing insights into Zebra’s product roadmap, Go-To-Market strategy, and vertical market opportunities in healthcare.
Outperforms their performance metrics as assigned.
Strong understanding of the EHR ecosystem, with experience working with or managing partnerships with firms like Epic.
Expertise in the healthcare industry, including knowledge of workflows, regulatory considerations, and market trends.
Uses advanced domain/solutions knowledge to competitive advantage
Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
Managerial Skills - Often leads others in their development; provides input to policies and practices
Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs
Solution Complexity/Strategic Thinking Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g unique applications of existing technologies) that are used across the business in similar situations
Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans
Complexity of Solutions - Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved
Freedom to Act Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
Takes Direction From - Manager and Business Unit Directors
Customer Interface Role - Often leads semi-formal teams or significant portions of a large permanent team
Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity
Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both
Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers
Accountability Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses
Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
Strategic Impact for Zebra - High in near term; medium in mid-term