EHR Applications Analyst 1 - Hospital Billing

Beth Israel Lahey Health

8d•$72,800 - $95,680•Onsite

About The Position

The EHR Application Analyst I performs a variety of duties related to the information technology applications. Responsibilities include assisting with design, development, system configuration, implementation, continuous improvement and support of information systems for the organization. The EHR Application Analyst I must be comfortable working with multiple teams and key customers to ensure appropriate development and implementation of application functionality. Application Analyst Position may be one of the following: Ambulatory, Home Heath/Hospice, ASAP, Beacon, Beaker, Phoenix, Research, Radiant, Cupid, WIllow, Clin Doc, Op-Time, Orders, Stork, Bugsy, Anesthesia, Security SER,HIM, PB, HB, HBB, Cadence, Prelude, Nursing Applications, Physician Applications, Revenue Cycle Applications, Administrative Applications, Ancillary Applications.

Requirements

High School diploma or GED required.
0-1 years related work experience required in Direct experience in Electronic Health Record implementation and support.
In lieu of direct experience 0-2 years of operational experience utilizing the applicable Electronic Health Records' applications or graduate of an accredited college program.
Direct experience in Electronic Health Record implementation and support.
Minimum 0-2 years of operational experience utilizing the applicable Electronic Health Records' applications or graduate of an accredited college program.
Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of Transfer into a position that requires certification (proficiency) to obtain such certification.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Defines, documents, builds and maintains EHR application content.
Follows functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.
Completes assigned projects and meets deadlines under the direction and supervision of the Team Leader and/or manager.
Escalate any issues that may adversely impact deliverables.
Achieve and maintain required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements.
Acts as a liaison between IT, customers and/or vendors. Participates in meetings with all operational areas using the software application.
Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides.
Performs all other duties as needed or directed to meet the needs of the department and/or customer.
Provides on call / after hours support as required.