EES Financial Advocate Representative

Tenet Healthcare Corporation•Metairie, LA

11h•Onsite

About The Position

The EES Financial Advocate Representative evaluates financial assistance application packets for charity care recommendations and follows up with patients whose accounts may qualify for charity or indigent care. The role assesses patients’ financial status and reviews documentation for compliance with Conifer policies. It includes analyzing financial records, preparing application packets and summaries, contacting patients for supporting documents, and maintaining accurate records of financial assistance decisions. The position is based at Lakeside Hospital Metairie and works Monday through Friday, 8:00 a.m. to 4:30 p.m. The work is performed in an office environment. Candidates must meet applicable vaccination and screening requirements before starting employment, as permitted by law.

Requirements

High school diploma or equivalent.
Basic Microsoft Office skills, including Word and Excel.
Basic knowledge of government programs.
Intermediate analytical and mathematical skills.
Intermediate writing skills.
Ability to prioritize and manage multiple tasks efficiently.
Ability to work in a sitting position, use a computer, and answer a telephone.
Ability to lift and/or move up to 25 pounds.
Close vision.

Nice To Haves

A four-year college degree in Healthcare Administration, Business, or a related area.
Bilingual ability.

Responsibilities

Evaluate documentation and approve or deny charity and indigent care applications in compliance with Conifer policies.
Analyze tax returns, income verifications, bank statements, living expenses, and other financial documentation.
Complete charity or indigent care application packets, including calculating income, expenses, and outstanding debt and preparing a summary sheet.
Contact patients to obtain required verifications and other financial documentation.
Maintain accurate logs of accounts approved or denied for financial assistance.