EEO/Title IX Investigator

Santa Clara University•Santa Clara, CA
•$102,800 - $128,560•Onsite

About The Position

The EEO/Title IX Investigator supports Santa Clara University's Office of Equal Opportunity and Title IX and conducts neutral, prompt, thorough investigations into allegations involving sexual misconduct, sexual assault, domestic and dating violence, stalking, harassment, discrimination, and retaliation. The work involves complaints concerning students, faculty, and staff. Under the direction of the Director of Equal Opportunity & Title IX Coordinator, the Investigator helps ensure compliance with federal, California, county, and local civil rights requirements and higher education mandates. The Investigator gathers and organizes evidence, interviews parties and witnesses, maintains accurate records, and prepares comprehensive, timely investigation reports. Reports may include fact-finding, assessments of reliability and credibility, and legal or policy analysis. The role requires clear, accurate communications; adherence to university procedures, timelines, due process protections, and investigation best practices; and careful handling of confidential and sensitive information. The Investigator may also serve as an informal resolution officer or assist with other aspects of complaint response and resolution. The position also supports education, prevention, and reporting activities, including developing and distributing educational materials, conducting outreach and training, collaborating with campus and community resources, and assisting with special projects. The role is based in a university campus office and is not eligible for remote work. Some evening and weekend work and limited travel may be necessary.

Requirements

  • Bachelor's degree.
  • Six to eight years of investigation experience, particularly involving Title IX, sexual assault, sexual misconduct, civil rights, similar discrimination complaints, or equivalent experience.
  • At least three years of experience in an on-campus position in higher education or K–12 conducting civil rights or Title IX investigations.
  • At least two years of experience preparing comprehensive investigation reports that include in-depth analyses.
  • Comprehensive working knowledge of federal and state nondiscrimination laws, due process protections, and higher education compliance regulations, including Title IX, Title VI, Title VII, Section 504, ADA, FMLA, VAWA, FERPA, the Clery Act, California FEHA, and California higher education mandates.
  • Knowledge of investigation techniques and best practices, community engagement strategy, and approaches to systemic reform.
  • Demonstrated skill in interviewing parties and witnesses, assessing credibility, identifying inconsistencies, and producing high-quality written work.
  • Ability to interview and communicate tactfully with people from diverse backgrounds while remaining calm, impartial, and objective in sensitive or stressful situations.
  • Ability to use a trauma-informed approach in interviews and communications while maintaining neutrality and impartiality.
  • Excellent written and verbal communication, public speaking, and presentation skills.
  • Proficiency with PC word-processing, spreadsheet, database, and presentation software; Microsoft Word, Excel, and PowerPoint are preferred.
  • Ability to analyze complex policies, rules, laws, reports, medical records, and other relevant documents, and explain complex analyses and their implications.
  • Strong planning, organization, time management, attention to detail, problem-solving, interpersonal skills, and emotional intelligence.
  • Ability to independently manage a significant, volume-oriented caseload, multitask, prioritize, adapt, and meet deadlines.
  • Ability to work both independently and collaboratively, take initiative, and maintain constructive working relationships.
  • Ability to exercise discretion and sound judgment, establish credibility with diverse stakeholders, and protect confidential information and data integrity.
  • Ability to work evenings and weekends when necessary, work flexible hours as needed, and undertake limited travel.
  • A writing sample will be requested from applicants under consideration.

Nice To Haves

  • Advanced degree in law, psychology, social work, public policy, public health, education, criminology, or a related field.
  • Experience in conflict management.
  • Training in investigation techniques.
  • Training in Title IX, Title VII, civil rights investigations, trauma, or sexual assault investigations.
  • Training in mediation, restorative practices, or alternative resolution.
  • Significant experience working collaboratively with complainants, survivor rights advocates, law enforcement officials, or other key stakeholders.
  • Experience developing and delivering trainings.

Responsibilities

  • Develop investigative plans and conduct prompt, thorough investigations into complaints involving sexual misconduct, discrimination, retaliation, harassment, and related allegations.
  • Identify and interview parties and witnesses; ask appropriate questions; take accurate notes; and prepare interview summaries.
  • Gather, secure, organize, and distinguish relevant evidence, and make evidence available for review in accordance with university procedures.
  • Maintain accurate, thorough records, notes, witness statements, and evidence logs throughout the investigative process.
  • Draft error-free correspondence and notices related to complaint intake, investigation, and processing while complying with procedural due process requirements.
  • Engage in informal resolution practices when appropriate and document the process.
  • Prepare comprehensive and timely written reports, including fact-finding, credibility and reliability assessments, and legal or policy analyses as appropriate.
  • Prepare for and participate in meetings, hearings, or grievances related to investigation results.
  • Maintain current expertise in applicable federal, California, and local civil rights, equity, and higher education requirements.
  • Handle confidential and highly sensitive information in compliance with university policies and applicable laws and regulations.
  • Assist the Deputy Title IX Coordinator with creating and disseminating educational materials and conducting awareness outreach.
  • Assist with education, training, outreach, and engagement programming concerning Title IX and university discrimination, harassment, and sexual misconduct policies and processes.
  • Collaborate with on- and off-campus resources, including law enforcement and survivor services, and coordinate with other investigators to support legal and regulatory compliance.
  • Manage special projects, assist with overflow duties, and complete other assigned tasks.
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