Educational Technology Advisor II

Kent, Campa and Kate Inc.•Arlington, VA
•Onsite

About The Position

Kent, Campa and Kate Incorporated (KCK) is a federal contracting company seeking candidates for an Educational Technology Advisor position to support an administrative and training program at the National Foreign Affairs Training Center (NFATC). This role involves advising on and integrating educational technologies into training design and delivery, managing learning systems, and supporting instructional staff.

Requirements

  • Minimum of 10 years of experience advising on and integrating educational technologies into training design and delivery at the course, curriculum, division, school, and/or institutional level.
  • Master’s degree or higher in a relevant field.
  • Proficiency in Knowledge Management (KM) systems administration (e.g., SharePoint) and Learning Management System (LMS) administration (e.g., Cornerstone OnDemand, Blackboard).
  • Demonstrated experience in curriculum development and instructional design incorporating educational technology, including the development of lesson plans, learning objectives, and technology-enhanced learning activities across multiple training contexts, such as foreign affairs, tradecraft, foreign language, and IT/applications training.
  • Experience designing and supporting in-person, blended, synchronous, asynchronous, and virtual learning, including webinars and virtual instructor-led training, and addressing instructional challenges associated with virtual delivery.
  • Experience advising, coaching, and training instructors and staff on educational technologies, including assessing technology needs, evaluating hardware and software solutions, supporting technology adoption, and integrating new technologies into curricula.
  • Ability to research, assess, and implement emerging educational technologies and innovative instructional practices as organizational needs and technologies evolve.
  • Knowledge of evaluation design and quantitative and qualitative data analysis to assess the effectiveness and long-term impact of educational technology integration.
  • Demonstrated ability to work effectively both collaboratively and in leadership roles, explain complex educational technology concepts to non-technical audiences, and provide responsive customer service to clients from diverse cultural backgrounds.
  • Applicant must currently be authorized to work in the United States on a full-time basis and possess US Citizenship.

Responsibilities

  • Assists with sharing, disseminating and aligning information and processes within instructional divisions.
  • Provides support for Divisions to ensure available technology meets mission needs.
  • Evaluates new software products, services, and procedures to determine their suitability for use within the School.
  • Identifies new technologies to support instruction.
  • Trains and supports instructional staff on educational software and hardware.
  • Communicates with divisions to assess hardware and software requirements and tracks subscription renewal dates, costs, and software licenses.
  • Collects software, hardware, and maintenance requests along with costs from functional and instructional divisions to support budget submissions and purchase requests.
  • Submits and tracks requests to the NFATC Change Control Board (CCB) for software on OpenNet.
  • Communicates status updates to stakeholders.
  • Creates, updates, and maintains a repository of SOPs, processes, and best practices.
  • Collaborates with Audio-Visual (A/V) team to provide webinars, video production, sound production, and other A/V services to School staff and students.
  • Maintains the Technology and Innovation laptops, iPads, and other mobile devices.
  • Works with NFATC/CO, and Schools to update software and inform of outstanding or pending upgrades.
  • Maintains a photo request system.
  • Fulfills daily download requests and organizes repository of requested images for future users.
  • Schedules meetings, maintains shared mailboxes, and manages calendars.
  • Conducts other duties as assigned, including special projects and general technical assistance in support of Department, NFATC, and School technological initiatives.
  • Manages content, links, and web uploads on intranet and dedicated internet network (DIN) websites.
  • Fixes issues with webpages when content is not displayed properly.
  • Communicates with inter-agency partners, controls user access and problem-solves, tracks and reports user data on intranet and the DIN site.
  • Monitors mailbox.
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