Federal Education Technician/Instructor full time (Must be US citizen)

InfiniSource Consulting Solutions•Montgomery, AL

17d•Remote

About The Position

The Education Technician/Instructor supports the U.S. Air Force Eaker Center’s Civilian Associate Degree Program (CADP), which provides foundational leadership, management, behavioral, and air power development for Air Force civilians. The role primarily serves as an academic advisor, helping students understand and complete program requirements, while also instructing CADP courses and supporting student progress through graduation. The position creates and executes education-support project plans; advises students on degree plans, approved courses, CLEP/DSST exams, transfer credit, and program requirements; maintains student records and advising documentation; and tracks academic progress and cohort metrics. It also prepares draft transfer-credit packages for government review, guides students through tuition-assistance and exam processes, and develops or updates student guides and study resources. As an instructor, the role teaches seminars and CADP courses remotely using conference lines and government-provided webinar services, reviews student work and participation, and attends required instructor training. The role must protect student privacy and follow applicable federal, AETC, AU, Eaker, CLDS, and CADP policies. The position is fully remote and requires U.S. citizenship.

Requirements

U.S. citizenship is required for most positions; the posting identifies U.S. citizenship as required for this role.
At least one year of experience as an instructor in online university-level education.
At least one year of experience using an LMS such as Blackboard, Canvas, or similar technology.
At least one year of experience teaching live using Microsoft Teams or a similar collaboration platform.
At least one year of experience teaching live using Adobe Connect or a similar collaboration platform.
Proficiency in Microsoft Office Suite.
A bachelor’s degree in Education, Counseling, Social Work, or a related field, plus two years of experience advising or counseling in an academic setting; alternatively, a master’s or terminal degree in one of those fields is specified in the posting. The stated academic advising/counseling experience requirement is repeated and ambiguously worded in the source.
Recent Air Force civilian or military experience within the seven years before initially teaching in the program, or completion of Air Force intermediate- or senior-level Professional Military Education within the past seven years.
Two years of Air Force academic writing experience.
Ability to speak, read, write, and understand English and to comprehend and explain organizational and external correspondence.
Ability to communicate and present information effectively to senior management, contracting officials, clients, and employees.
Ability to organize work, define and solve problems, establish and manage priorities, collect data, establish facts, and draw valid conclusions.
Ability to analyze situations and facts and formulate a plan of action.

Responsibilities

Create and execute education-support project plans using a project delivery approach.
Provide academic advising to CADP students and help them complete or update degree plans in accordance with approved courses, exams, accreditation requirements, and AU Registrar standards.
Help students identify suitable approved CLEP/DSST exams for general education and elective requirements.
Document student advising and maintain advising sheets, student records, and associated CADP/AU systems, including AFVEC and AFAEMS as applicable.
Identify students without advising sheets and help them develop plans that account for academic strengths, challenges, and transfer credits.
Track student data, completion metrics, cohort progress, and advising sheets using CADP, AU, and Registrar systems and spreadsheets.
Prepare draft transfer-credit packages based on advising sheets, transcripts, transfer requests, and approved courses and exams; submit drafts to the government for review and coordinate packages with the AU Registrar.
Support student success in credit-by-exam testing and explain CADP general education and elective requirements.
Communicate with students by phone, email, and collaboration platforms using approaches suited to their needs.
Advise students on Air Force civilian tuition assistance, CLEP/DSST registration, and available study resources; guide them through registration using established materials.
Update or create exam-registration guides and student reference materials on tuition assistance, CLEP/DSST, and related processes.
Make routine contact with students, monitor their progress toward foundational studies and graduation, and advise students who are not on schedule.
Update records to show completion of degree requirements and provide cohort metrics weekly and other status data monthly, by term, or as needed.
Develop ad hoc metrics reports and elevate unclear policy questions or unusual issues to the government.
Identify students ready or on track for graduation; review their transcripts and course credits beginning three months before graduation.
Provide student completion status reports and lists of students who are not on track for graduation, and counsel those students.
Answer basic questions about CADP policies and procedures and refer students to applicable educational resources.
Protect student rights, privacy, confidential information, and records in accordance with applicable policies and regulations.
Teach CADP courses and seminars covering foundational studies, program processes, academic advising, tuition assistance, and academic and study skills.
Teach remotely using conference lines, government-provided webinar services, a webcam, and chat functions.
Review discussion-board work and provide feedback; monitor participation in exercises, quizzes, and other interactive activities.
Attend the Academic Instructor Course and other required CADP instructor training.