ESC-I

Brightlane Learning•Indianapolis, IN
•Onsite

About The Position

The Education Support Coordinator I (ESC I) leads and supports Brightlane Learning programming at school sites by managing student academic support, supervising on-site operations, and collaborating with school staff, volunteers, and families. This entry level, part-time, hourly position is ideal for professionals with a background in education and/or social service settings who are comfortable working independently and adapting to the unique dynamics of a school-based environment. The ESC I role balances hands-on tutoring with strategic support and is central to delivering consistent, high-quality student outcomes.

Requirements

  • High school diploma or GED required
  • At least 1 year of experience working with youth and/or families in educational or community-based settings.
  • Familiarity with trauma-informed practices and barriers faced by families experiencing housing instability.
  • Demonstrated ability to manage small groups and one-on-one learning sessions.

Nice To Haves

  • associate or bachelor’s degree in education, social work, youth development, or a related field strongly preferred.

Responsibilities

  • Oversee Brightlane Learning programming at the assigned school site(s), including managing intake, supporting tutoring sessions, and individualized academic support for students.
  • Create and manage Personalized Learning Plans for students based on individual needs, grades, and data, ensuring each student has tailored academic support.
  • Deliver tutoring and academic enrichment aligned with Personalized Learning Plans.
  • Monitor and evaluate the effectiveness of tutoring sessions and adjust as needed to ensure student progress aligns with educational goals.
  • Maintain consistent communication with families to support academic progress and school engagement.
  • Participate in or facilitate school or service provider meetings related to student needs, when appropriate.
  • Establish and maintain communication with teachers and school staff to support academic achievement and provide regular updates on student progress and program changes.
  • Serve as the primary point of contact for tutors at assigned sites; communicate tutoring schedules, support needs, and session adjustments (with Direct Leader support, as needed).
  • Provide tutors with updates on student learning goals and strategies.
  • Provide daily support to volunteer tutors, including assisting with homework or classwork, guiding supplemental activities, and ensuring a productive environment for tutoring.
  • Promote Brightlane Learning events and initiatives to tutors, encouraging their participation and engagement with the organization's mission.
  • Contribute to tutor retention by offering encouragement, sharing feedback with program staff, and promoting a positive tutoring environment.
  • Conduct volunteer orientations, assign tutoring responsibilities, and offer feedback to promote tutor engagement.
  • Proactively address tutoring challenges, conflicts, or needs to maintain a safe and effective learning environment.
  • Maintain accurate and timely student, tutor, and program data in designated systems to support reporting, impact evaluation, and the identification of student progress and success stories.
  • Maintain site materials such as emergency plans, first aid kits, cleaning supplies, curriculum kits, and other necessary items to ensure a well-stocked, safe, and productive tutoring environment.
  • Monitor program effectiveness through surveys or assessments and share feedback with program leaders.
  • Attend required meetings and special events, including fundraising events, tutor workshops, and staff meetings, to maintain alignment with Brightlane Learning’s overall goals.
  • Contribute to staff development by sharing knowledge and experiences during team meetings and training sessions.
  • Collaborate with other Education Support Coordinators when necessary to ensure seamless program delivery across multiple sites.
  • Actively contribute ideas, feedback, and support to peers during cross-site collaboration or team-based planning efforts.
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