Education Support Assistant

City of GreensboroGreensboro History Museum 130 Summit Ave Greensboro, NC
Onsite

About The Position

The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro. All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires. Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents. If this sounds like a purpose that you would like to share in, please consider the opportunity below. In partnership with the community, the Greensboro Public Library (GPL) provides free and equal access to information, fosters lifelong learning and inspires the joys of reading. We are committed to this mission and it is our promise to our community; the Greensboro Public Library serves as a Conduit to Destiny®. If this promise resonates with you, there's a strong possibility that we'd like to partner with you too! GPL, recognized as the parent organization of the City of Greensboro's Libraries/Museum Department, is comprised of eight library locations and the Greensboro History Museum. Our employees pride themselves on delivering quality customer experiences, nurturing relationships and curating rich print and digital collections, all in an effort to make meaningful, measurable and desirable differences in the lives of our customers and the community as a whole.

Requirements

  • High School Diploma/GED
  • Less than 1 year of related experience
  • great communication skills to ensure consistent high-quality customer service to a diverse visiting public and school populations, including students and teachers.
  • knowledge of museum or educational activities and safe work practices.
  • detail oriented with organizational and data entry skills
  • ability to comprehend and follow oral and written instructions.
  • able to perform the physical duties of the job
  • able to work flexible hours including weekends and evenings.

Nice To Haves

  • 1+ years of experience in an educational setting working with teachers and students
  • 1+ years of data entry experience
  • 1+ years of experience with Microsoft Office
  • 1+ years of museum education or school education experience with elementary school students

Responsibilities

  • Preparation of invoices for the bookkeeper.
  • Maintenance of daily activity reports and entry of visitor data for statistical reports.
  • Coordinate and maintain the Traveling and Trouped Trunk programs, including scheduling docent volunteers and preparation and cleaning of the trunk materials.
  • Assist at the front desk welcome center as needed and serve as backup for docent volunteers.
  • Assist with public programming weekend events and volunteer hospitality events.
  • Assist with the maintenance and organization of education areas.
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