Education Specialist

Trillium Health Partners • Mississauga, ON

7h • Hybrid

About The Position

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities. The Clinical Systems and Informatics (CSI) team is responsible for the integration of clinical practice, education, technology, information management, and data to create a trusted, comprehensive, integrated, evidenced based hospital information system. The CSI team applies the principles of clinical informatics to inform, advise and guide the strategy for the HIS design, build, training, and implementation. The team consists of Application Analysts, Clinical Informaticians, Trainers, Business Intelligence Analysts, and Project resources who work in collaboration with clinical and non-clinical staff. The CSI team is within the Quality, Risk, and Patient Experience Division and focuses on bridging the gap between technology and process through a Quintuple AIM framework with a focus on system, user and patient-based outcomes.

Requirements

• College Diploma or equivalent in a clinical discipline, health informatics, adult education, organizational development, or equivalent program, and/or relevant work experience.
• Understanding of adult learning principles/theories/strategies, to develop and facilitate learning.
• Knowledge and ability in creation of e-learnings, simulations, and a variety of teaching methodologies.
• Excellent communication, presentation, and facilitation skills – both written and verbal.
• Familiar using computers and can easily learn new technology.
• Ability to build rapport, engage adult learners, and drive a positive learning experience.
• Ability to liaise with a wide range of stakeholders, in fast-paced, ambiguous situations.
• Demonstrated ability to multitask, prioritize effectively deliver to deadlines.
• Experience working in a dynamic, fast-paced work environment and be results-oriented.
• Must be available to work all shifts as required.

Nice To Haves

• Experience presenting material to a variety of audiences on technical topics is preferred.
• Experience in a health-care environment with a basic understanding of clinical workflows and terminology an asset.
• Proficient in the use of Microsoft Office tools (Excel, Word, PowerPoint, etc.), and Visio experience is an asset.
• Previous Epic Training experience is preferred.
• Learning Management System Experience is an asset.
• Certified as an Epic Credential trainer is an asset.

Responsibilities

• Design, develop, communicate, and deliver curriculum, lesson plans, and other supportive training materials to leaders and end users of Epic and similar software systems.
• Update training materials and classroom content in alignment with system or workflow changes.
• Deliver high quality, equitable and interactive training to end users in a variety of settings such as large or small group settings, one-on-one and huddles.
• Support the organization through upgrades, THRIVE program delivery and any other educational operational needs.
• Lead, guide and support the coordination/management of work streams (projects) of medium complexity.
• Support the CSI Training Manager with the coordination/management of high complexity work streams (projects).
• Support project planning, management, implementation, and evaluation to enable successful delivery of a variety of work streams within the CSI team as required.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree