Education Services Officer

GDG on Campus | University of Sydney•Darlington, SC

5d•Onsite

About The Position

This role supports the effective delivery of teaching and learning activities across the Centre for English Teaching (CET) and the Learning Hub. As Education Services Officer, you will provide operational, administrative and executive support to ensure smooth coordination of timetabling, staffing, communications and teaching operations. Your work will directly contribute to high‑quality student and staff experiences across both units.

Requirements

Experience coordinating administrative and operational activities in a digital work environment.
Experience supervising staff or students and supporting users of online systems.
Capability in planning, developing and maintaining systems, procedures and resource allocations.
Experience troubleshooting user issues in online environments and implementing corrective actions.
Knowledge of legislative requirements relating to information recording, reporting and online integrity.
A relevant bachelor’s degree, diploma or an equivalent combination of training and experience.
Unrestricted work rights in Australia for the duration of this employment.
Ability to obtain a Working with Children Check clearance.

Responsibilities

Work closely with the Deputy Director (Education Services), Director CET and Head Learning Hub and internal stakeholders.
Provide executive support including calendar management, communications and day‑to‑day operational tasks.
Prepare meeting materials, attend meetings and provide secretariat support including minutes.
Coordinate CET teaching schedules, relief teaching, casual payroll and casual teacher onboarding.
Prepare and enhance correspondence, reports and presentations for CET and Learning Hub.
Support WHS processes, stakeholder communications and ad hoc projects as required.