Education Program Specialist, Smeal Center for Supply Chain Research

The Pennsylvania State University • University Park, FL

1d • Hybrid

About The Position

The Center for Supply Chain Research (CSCR/Center) seeks to fill a full-time position supporting the operations of a high performing research center focused on bridging academia and industry. Reporting directly to the Executive Director, this position requires a candidate to be self-directed, conscientious, and detail-oriented; able to manage multiple tasks and deadlines; collaborate with internal and external supporters, and demonstrate a genuine appreciation for working with multiple audiences in a team environment as our clients include industry executives, Supply Chain & Information Systems faculty, students, University administrators, and staff. For full consideration a cover letter and resume is required to be submitted.

Requirements

• Proven experience in supply chain management or related field with proficiency in supply chain terms and advancing supply chain operations.
• Ability to work independently with little guidance and provide regular updates to leadership and participate in regular calls internally and with external organizations.
• Ability to manage multiple responsibilities with varying degrees of complexities depending on the time of year.
• Forward thinking with a creative mindset.
• Must possess excellent and effective communication (written and verbal) skills, be customer centric, be able to engage at all levels, and be organized.
• Maintain accurate reporting of trainings, supporter engagement, and other initiatives including some requiring monthly and quarterly report generation.
• Advanced project management skills, with a proven track record of managing multiple projects and stakeholders in deadline-focused, ambiguous settings.
• Highly organized, action-oriented, and accountable for driving outcomes and following up on feedback to ensure positive results.
• Ability to work collaboratively with a highly successful team of professionals.
• Proactive in identifying challenges and solutions to drive operational excellence.
• Think both strategically and tactically, adapting to evolving business needs and priorities.
• Proficient in Word, Excel, PowerPoint, Cvent, MS Forms, Qualtrics, or demonstrate ability to become proficient in an accelerated timeframe.
• Bachelor's Degree
• 1+ years of relevant experience; or an equivalent combination of education and experience accepted

Nice To Haves

• Working knowledge of Salesforce and Cvent is desired; proficiency in SAP Concur and Workday.

Responsibilities

• Coordinate experiential learning opportunities between corporate supporters, advisors, and student teams including ongoing administrative support needed for effective program execution; responsible for project lifecycle from onboarding (i.e. documentation, collection, verification, training) to project completion.
• Manage the entire virtual training opportunities life cycle for our corporate supporters including scheduling, communications internally and externally, follow-ups with attendees, and other necessary administrative needs to ensure a positive learning experience, effectiveness in the program, and operational efficiency.
• Design and implement business metrics to monitor, track, and report.
• Ability to collect, consolidate, organize data from various systems, and present findings and actional insights to support department operations (i.e. KPIs, identify trends, patterns).
• Optimize processes and drive efficiencies in the work we do within the department and team.
• Engage with and work closely with cross-functional internal and external stakeholders on various committees.

Benefits

• comprehensive medical, dental, and vision coverage
• robust retirement plans
• substantial paid time off which includes holidays, vacation and sick time
• 75% tuition discount, available to employees as well as eligible spouses and children

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level