Education Program Coordinator (Remote)

Stringfellow Management Group • Forest Hill, MD

5d • $55,000 - $65,000 • Remote

About The Position

Join a collaborative team supporting a national medical professional association dedicated to advancing nursing education. As Education Program Coordinator, you'll play a key role in supporting educational programs, managing continuing education activities including an annual conference, and helping thousands of healthcare professionals access high-quality learning experiences. This full-time, remote position reports directly to the Director of Education and works closely with the Executive Director and volunteer education leaders.

Requirements

• A bachelor’s degree (or equivalent combination of education and relevant professional experience) and 2-5 years’ experience with education, training, association management, or a related field.
• Proficiency in Microsoft Office Suite including Outlook, Word, and Excel.
• Knowledge of web-based technology platforms required.
• High degree of organization and attention to detail.
• Excellent verbal and written communication skills.
• Exceptional customer service attitude.
• Ability to manage multiple projects at once and move projects ahead efficiently in a deadline driven environment.
• Possess a positive team-player attitude, and self-motivated.
• Experience with learning management systems, association management software, email marketing platforms, webinar tools, and content creation software is required.
• Must be comfortable learning new technology platforms and troubleshooting basic technical issues.

Nice To Haves

• Knowledge of medical associations and CNE a plus.
• Experience with platforms such as Impexium, Constant Contact, Canva, Zoom, Airtable, or similar systems is a plus.

Responsibilities

• Support the Director of Education in the coordination of all educational products and materials.
• Coordinate the licensing and hosting of Orthopaedic Nurse Review Courses (marketing, host/speaker communications and contracts, final reconciliation, etc.).
• Attend meetings with the Education Committee to evaluate the need for new learning materials.
• Provide evaluation results to speakers.
• Support learners experiencing issues with course access, evaluations, and certificates via shared email inbox and shared phone line.
• Generate reports from Association database, Learning Management System, and other technologies as needed.
• Assist with educational content quality assurance, tests, evaluations, certificates, links, and learner experience.
• Process documentation and continuous improvement.
• Maintain a regular cadence of marketing for all education offerings across various platforms (email, social media, website).
• Monthly NAON News creation and distribution (Constant Contact).
• Quarterly Education Digest creation and distribution (Constant Contact).
• Educational content email and social media announcements creation and distribution as needed (Constant Contact, Canva, social media platform management tools).
• Basic website updates as needed.
• Provide support to Director of Education and Education Committee before, during and after annual educational conference.
• Assist with Call for Proposals process and track proposal submissions.
• Collaborate with speakers (contracts, presentation edits, deadlines, etc.).
• Attend in-person event and support speakers and Director of Education on-site (typically 6-days in April/May).
• Provide post-conference support to attendees (evaluation access, certificate requests, on-demand content access, and technical issues).
• Event app (Whova) assistance, including education sessions, speaker details, etc.
• Other responsibilities as assigned.
• Working with the Director of Education to support the needs of annual ANCC accreditation and credit reporting process for continuing education credits.
• Track and record participant credit hours for all accredited educational offerings, utilizing LMS (Learning Management System).
• Conduct record maintenance and documentation/reports support for annual reporting and reaccreditation processes.
• Provide support to members seeking continuing education credit (certificates, course access, etc.).
• Coordinate and collaborate with journal editor and publisher.
• Provide monthly mailing lists from Association Management Software (AMS – Impexium).
• Coordinate and create ads for bi-monthly journals using Canva and/or other tools.
• Assemble and send bi-monthly journal announcements to the editor.
• Assist and support the Director of Education and Executive Director in various capacities.
• Draft and prepare reports, presentations, and other materials for the Director of Education and Executive Director (elections, awards, etc.).
• Attend meetings as needed.

Benefits

• paid vacation and sick days
• paid Volunteer Day
• 12 paid Holidays
• health insurance (employer pays the majority of premium for individual coverage)
• dental insurance
• vision insurance
• life insurance
• generous retirement plan match
• additional voluntary benefits
• Employee Assistance Program
• professional development support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level