Education Manager

Weill Cornell Medical College • New York, NY

3d • Onsite

About The Position

Manages the day-to-day operations and activities for the educational program(s) within the department.

Requirements

• Bachelor's Degree
• Approximately 3 years of work experience, preferably in an academic/higher education environment.
• Demonstrated ability to manage multiple priorities efficiently and diplomatically in a high-pressure, complex environment.
• Demonstrated analytical and problem solving skills.
• Demonstrated organizational skills and ability to pay close attention to detail.
• Demonstrated proficiency with MS Office Suite and database applications.
• Excellent communication skills (both verbal and written).

Nice To Haves

• Experience with event planning and high level client interaction desired.
• Proficiency in social media and experience using various audio and visual software a plus.

Responsibilities

• Communicates and responds to inquiries from potential applicants, updates application guidelines, assists candidates with completion of applications, ensuring compliance with policies and guidelines and verifies for accuracy.
• Coordinates application review process, including scheduling interviews and creating detailed application reports weekly for program and graduate school leadership.
• Manages the admissions process. Prepares admissions decisions letters, offer packages and scholarship notifications.
• Supports program related events and logistics, as needed. Maintains program updates and resolves any course-related issues.
• Coordinates new student matriculation processes, including, but not limited to, managing data transfer across institutions, handles student registration, and works with the Registrar and Information Technology Services.
• Tracks all onboarding materials and updates policies and procedures for new students, as well as updates new student website content.
• Coordinates logistics of class weekends, inlcuding reserving rooms, catering and AV.
• Responds to inquiries from current students in a timely manner; escalates as needed.
• Works closely with Student Accounting and Financial Aid to track billing and payment processes, as well as follows up with students as needed.
• Provides ongoing support to faculty teaching in the program. Provides training to faculty and/or staff in the use of the course software system.
• Develops marketing strategies to recruit students and increase awareness of the program through presentations and in-person meetings. Ensures the education website content is up to date.
• Collaborates with administrative leadership to identify process inefficiencies and recommend strategic solutions.
• Facilitates the integration of departmental programs and students with other institutional student support services.
• Performs other duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level