Education & Literacy Programs Volunteer Coordinator (Limited Term) - 2025819

World Relief•Kent, WA

7d•Hybrid

About The Position

World Relief is a global Christian humanitarian organization seeking individuals with compassion and a commitment to justice to join their rapidly expanding team. This role, the Education & Literacy Programs Volunteer Coordinator, will oversee and coordinate various volunteer programs within the World Relief Western Washington office, specifically supporting ESL, Financial Literacy, Detention Center Post-Release, and Children & Family programs. The position involves training, supporting, and resourcing volunteers, as well as assisting program staff with community and church engagement related to volunteers. This is a limited-term, part-time position (20 hours/week) funded by a grant until February 28, 2027, with potential for extension. Flexible scheduling is offered, including some evenings and weekends, with the possibility of remote work up to two days per week after an initial 90-day period, depending on the nature of the work.

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity, and National Association of Evangelicals' For the Health of The Nation document
Valid driver's license and ability to pass MVR standards
Organized and able to manage competing priorities
Demonstrated ability to work effectively and sensitively with people of diverse cultural and religious backgrounds
Familiarity with trauma-informed responses and cultural humility
Flexible schedule for some evening and weekend volunteer trainings and events
Excellent written and oral communication skills in English
Bachelor's degree or equivalent experience

Nice To Haves

Volunteer and/or program management experience
Intermediate computer knowledge, including MS Office and the ability to learn new programs
Initiative and ability to work independently
Excellent communication skills (oral and written)
Excellent interpersonal skills and ability to communicate across cultures
Ability to maintain confidentiality and professionalism

Responsibilities

Regularly communicate with ESL and Children & Family program staff to understand their volunteer and community engagement needs, filter questions, and provide resources and accountability for volunteer care and data tracking.
Regularly communicate with Detention Center Post-Release volunteers to schedule their involvement and keep them informed of new developments.
Maintain regular contact with volunteers, addressing their questions and concerns as they arise.
Provide volunteer appreciation, recognition, and ongoing training opportunities.
Plan and facilitate meetings and quarterly training sessions for volunteers, including workshops and guest speakers.
Support volunteers in building long-term, mutually transformative relationships in their roles.
Collaborate with the Outreach Manager and other WRWW staff to adapt volunteer roles as needs change and assist volunteers through role transitions.
Actively participate in External Engagement Team meetings and promotional activities to engage the community in World Relief Western Washington's work.
Work with the External Engagement Team to fulfill speaking engagement requests and participate in recruiting, promotional events, and community engagement opportunities.
Maintain up-to-date records of volunteer information, hours, and activities, entering data regularly into the database.
Create and implement program evaluation tools to measure volunteer and participant experience.
Track volunteer engagement, program data, and regular program improvement goals.