Education Licensing Specialist II

State of Vermont • Calais, VT

1d • Onsite

About The Position

The Education Licensing Specialist II is a vital member of the Licensing Team within the Education Approvals Division at the Agency of Education. This division is responsible for maintaining the integrity of Vermont's education system by overseeing educator standards, preparation programs, independent schools, and licensure. The Licensing Team is a collaborative group dedicated to supporting Vermont educators. We value continuous improvement and work together to ensure that our processes are transparent, efficient, and supportive of the state's goal to provide high-quality education to all students. The Licensing Specialist II focuses on the critical operations of the licensure process. The core mission is to ensure that educators entering or renewing their credentials meet all state requirements, with a heavy emphasis on processing temporary licenses, supporting the licensing system, and coordinating mandatory criminal background checks. This role requires a blend of high-level organization, technical data management, and clear communication to support Vermont's educator workforce, and the ability to work in a collaborative team environment.

Requirements

• Bachelor’s degree or higher in education, public administration, or related field AND one (1) or more years of experience with licensing or certification programs, records management, or program administration.
• Four (4) or more years of experience with licensing or certification programs, records management, or program administration.
• One (1) or more years as a Licensing Specialist I within the State of Vermont.
• Organizational Mastery: Ability to manage multiple priorities and high-volume processing tasks with extreme attention to detail.
• Communication: Strong interpersonal skills for training educators and providing technical assistance to district leadership.
• Technical Proficiency: Advanced skills in data management systems and the Microsoft Office Suite (specifically Excel for tracking and Teams for collaboration).
• Collaborative Spirit: A proven ability to work effectively within a team-oriented environment to meet shared goals.
• Integrity: Demonstrated ability to handle sensitive, confidential legal and personal data with discretion.

Nice To Haves

• Valid or expired VT Educator License
• Experience in education, public service, human services, or related field.
• Knowledge of laws, regulations, and policies that impact all aspects of educator licensing.

Responsibilities

• Review and process applications for Temporary Licenses, Level I & II Renewals, and Retired Educator applications.
• Ensure all applicants for temporary licensure meet foundational state requirements.
• Support peers in the comprehensive review of diverse licensure application types to ensure division-wide accuracy.
• Support CRC processes and procedures for all licensure applicants.
• Complete Criminal Record Checks (CRC) processes and procedures
• Update CRC forms and materials, in collaboration with other licensing specialists
• Uphold the highest standards of confidentiality regarding sensitive applicant information.
• Provide direct support, including technical assistance, to Supervisory Unions/School Districts (SU/SDs) regarding Temporary licenses.
• Train and support both educators and internal colleagues on the Vermont Licensing System for Educators (VLSE).
• Develop digital resources, training materials, and FAQs to improve the user experience on the Agency of Education website.
• Collaborate with the licensing team to develop and refine Standard Operating Procedures (SOPs).
• Manage high-volume daily communications via phone and email with professionalism and clarity.
• Utilize the Microsoft Office Suite (Excel, Teams, Word) to manage data and internal workflows.
• Other duties as assigned

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level