Education Instructor

Tulsa Zoo•Tulsa, OK

1d•Onsite

About The Position

The Education Instructor provides support to both the Reserved Programs and Visitor Programs areas of the Education department as assigned. This role assists in the planning and facilitation of education programming, including ambassador animal chats, reserved programs, and onsite guest engagement. The Instructor also assists with the department’s ambassador animals, including husbandry and enrichment. This role supports the Education Manager in coordinating the Zoo Teen program, including recruitment, onboarding, training, and daily oversite of Zoo Teens.

Requirements

Must be 18 years or older, possess a valid driver’s license, and be insurable on TZMI’s insurance carrier
Must be able to work weekends, evenings, and holidays
Must have high school diploma or GED and relevant experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; communicate effectively before groups of customers, employees of TZMI, and the general public
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
Ability to use Microsoft products including Sharepoint, Word, Excel, and PowerPoint
Ability to navigate Internet Browser(s)- Edge, Chrome, Safari, etc.

Nice To Haves

higher education is preferred

Responsibilities

Handle animals in the education ambassador animal collection in both public and non-public situations.
Complete assigned animal husbandry routines, including enrichment and training, for the education ambassador animal collection.
Observe animal collection for injury, illness, aggression, stress, breeding activity, diet intake, and fecal consistency.
Report or record accurate daily observations of animal collection containing information regarding behavior, intake, fecal output, breeding behavior, aggression, behavioral enrichment, capture/restraint, prescribed medical treatments in-house moves and acquisitions/de-acquisitions.
Assist in the facilitation of the Zoo Teen program, including recruitment, onboarding, training, and daily oversite of Zoo Teens.
Teach all assigned education programs at Tulsa Zoo using pre-designed curriculums, policies, and guidelines.
Provide a high level of guest service to traders and their families in the Cox Nature Exchange (NEX), including opening and closing procedures, educating traders, and interacting with Zoo Teens.
Ensure participants’ safety through practicing professional classroom and zoo-visit management, enforcing all policies, and always maintaining order.
Work closely with other staff teaching programs and providing unique, interactive, and educational experiences for program participants and zoo visitors.
Effectively communicate and demonstrate interpersonal skills with all levels of employees in a clear and professional manner.
Demonstrate and adhere to TZMI’s workplace values.
Know and follow zoo policies and procedures, including emergency protocols.
Attend and participate in staff meetings and assigned training sessions.
Recognize signs of pest infestation in animal areas and combat pests/nuisance wildlife as directed.
Maintain necessary certifications as required.
Maintain area compliance with all local, state, federal, and international regulations and standards (USDA, AZA, etc).
Maintain necessary testing/vaccinations as required (TB, rabies, etc.).
Other duties as assigned.