Education Information Consultant 1/2/3-AAA
About The Position
This position serves as the primary or secondary support contact for multiple LDOE Statewide data systems. The data systems support encompasses, but is not limited to, the management of all application enhancements and modifications to their given systems, communication and training with all of the local Education Agencies (LEAs) and associated contacts, and ensuring that the data is as error-free and correct as possible once a system collection closes. This position assists and advises clients at the local and state level with collection, management, and reporting of education-related information such as defining data elements/indicators and developing data user guides/dictionaries. This role also serves as project leader in the design, development, and maintenance of relevant training resources; provides on-going assistance to LEAs, the Legislature, the BESE, and other divisions within the Department; represents the Department and participates in meetings, conferences, and workshops at the local, state, and national level.
Requirements
- Three years of experience in data management
- Six years of full-time work experience in any field
- A bachelor's degree
- Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Nice To Haves
- Knowledge of Excel and Access
- Analytics knowledge
- Resources-development experience
- Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
- Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers
- Using Data : The ability to collect, analyze, and use data to generate insights and inform decisions.
- Testing and Troubleshooting: The ability to systematically analyze, diagnose, and resolve problems that arise within a system, device, or software.
- Training Others: The ability to design and deliver training experiences that build knowledge, develop skills, and improve performance.
Responsibilities
- Creates and maintains data collection standard operating procedures
- Hosts critical support 1:1 meetings
- Maintains accurate documentation of support and communication
- Facilitates professional learning opportunities for internal and external stakeholders
- Creates and maintains user guides, newsletters, and webinar decks
- Serves as a subject matter expert on Agency data systems
- Designs analytical methods and creates reports for internal stakeholders
- Promotes cross-team collaboration through knowledge sharing
- Supports the field through system support tickets
- Conducts targeted phone calls to support assigned district stakeholders
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
