Education Finance Associate

Bright Horizons Family Solutions•Newton, MA

3d•Hybrid

About The Position

Bright Horizons College Coach has been assisting families in achieving their education goals for more than 20 years. With a strong service mission, commitment to excellence, and focus on ethical guidance, we work with tens of thousands of families who receive our services for free through their employer-sponsored benefit and hundreds more via our more traditional independent consulting service. In both cases, we interact directly with students and parents in person, over the phone, and via video conference. We have a clear vision at Bright Horizons: to be the place where a diverse, talented mix of people can come together to do their best work. We are intentional about diversity and inclusion, embracing the individuality of each student, family member, and employee. This is a Part Time, Seasonal position; starting in July 2026 and ending in October/November 2026. Part time hours offered in any increment between 12pm - 5pm EST, Monday through Friday. The Education Finance Associate will provide unbiased expert guidance to help College Coach clients to understand college funding options, loan repayment strategies, and financial literacy information.

Requirements

Bachelor's Degree (3 years of additional experience would be considered in lieu of an applicable degree)
3 years Experience managing Student Financial Aid (SFA) and institutional aid programs

Nice To Haves

3 years experience at multiple colleges or universities
Experience should include needs analysis, packaging and appeals review, and extensive contact with students and parents
Thorough understanding of student loan repayment strategies preferred
Intimate understanding of the FSA regulations, merit aid processes, awarding processes at private colleges, and student and parent borrowing opportunities
Fluency with basic software, web-based platforms, and Microsoft Office products (specifically Excel, PowerPoint, & Word)
Ability to maintain a professional manner under stressful situations and to manage difficult constituent expectations
Ability to self-motivate and work independently to meet all deadlines, administrative, and client responsibilities; and be a team player

Responsibilities

Build on college finance experience to work with a diverse group of College Coach clients at various socioeconomic levels and help them successfully navigate the higher education system and complex education finance questions
Conduct 1-1 counseling sessions about education finance by phone or in person
Respond to helpdesk inquiries from corporate clients with professional prose
Manage all administrative functions required for service delivery