Education & Events Coordinator

PCCA•Houston, TX

About The Position

The Education & Events Coordinator provides administrative and operational support across Education, Events Management, and Clinical Services. This role is responsible for coordinating logistics, supporting educational programming, and ensuring seamless execution of internal and external events. This individual will work closely with multiple leaders and cross-functional teams on day-to-day operational needs. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, team environment.

Requirements

Bachelor’s degree or equivalent combination of education and experience
2+ years of administrative, coordination, or customer-facing experience
Strong organizational and time management skills with attention to detail
Ability to multi-task with proficiency in follow-up and follow-thru
Excellent verbal and written communication skills
Strong interpersonal skills and ability to work across multiple teams and leadership levels
Strong professional judgment with the ability to maintain and enforce team guidelines and parameters
Resourceful problem-solver with a hospitality-focused approach to team logistics and onboarding
High degree of discretion and professionalism when handling team schedules and leadership administrative needs
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Self-motivated, adaptable, and team-oriented

Responsibilities

Serve as lead planner for PCCA Speaker’s Bureau and VIP member events
Collaborate with Trade Show team on educational sessions at external industry events
Assist Events Management team with education and training events, including set-up, lab services, catering, and logistics
Support internal and external events, including Culture Committee and other company initiatives
Provide administrative support to Director of Events Management, Sr. Director of Education, and Sr. Director of Clinical Services
Maintain the Clinical Services team calendar, including scheduling events and time-off requests.
Process standard Clinical Services team member requests, escalating special cases to the Sr. Director for approval
Update and distribute the on-call pharmacist schedule on a weekly basis.
Coordinate the intern and pharmacy student experience, including onboarding, pre-arrival documentation, and presentation scheduling.
Serve as back-up registrar for education courses (members and students)
Serve as back-up for event-related messages, including email and call queue triage
Assist with preparing materials for courses and events (printing, assembly, shipping)
Cross-train in Cvent and EventMobi to assist with event creation and updates
Coordinate with Clinical Services team on program content for events; partner with the Sr. Director to confirm availability based on team workload.
Provide logistical support during key Clinical Services onsite team initiatives
Partner with internal teams to support education initiatives and event execution
Develop and maintain strong working relationships across departments
Provide excellent customer service to members, customers, and internal stakeholders
Assist with special projects and additional education or event-related duties as assigned
Occasional evening or weekend work may be required
Lab assistant on rotation during PCCA training courses