Education & Engagement Office Administrator

Milwaukee Repertory Theater•Milwaukee, WI

17d•$40,000 - $42,000•Onsite

About The Position

Milwaukee Rep is Wisconsin's largest performing arts organization and one of the largest professional theaters in the country, serving nearly 300,000 people annually with a diverse range of productions and events. The organization values inclusion, innovation, collaboration, and quality, and is committed to building a diverse and inclusive workplace. The Education & Engagement (E&E) Office Administrator plays a crucial role in supporting all aspects of the department, managing administrative duties, and overseeing registrations for various E&E programs.

Requirements

Experience and/or training in office administration.
Knowledge of, experience in, and a passion for theater.
Strong organizational skills and attention to detail, including managing multiple projects simultaneously within deadlines.
Strong verbal and written communication skills.
Knowledgeable in the use of computer software such as Microsoft Office Suite programs.
Possess a valid U.S driver’s license and access to a personal vehicle.
Ability to make informed decisions on maintaining Milwaukee Rep's positive image and public perception.
Ability to pass a background check.
Ability to lift and move materials and supplies up to 25 pounds.
Ability to stand, sit, or walk for up to 2 hours at a time.

Nice To Haves

Airtable, Zeit, Salesforce, Asana, and Tessitura experience is a plus.

Responsibilities

Perform administrative functions for all Education & Engagement programs, including managing department calendars, databases (Airtable, Sharepoint, Google Drive, Salesforce and Tessitura), and spreadsheets.
Serve as the registrar for all registration-based programs, managing registrations and communications with participants.
Support program evaluation by tracking statistics and assessment data, developing and maintaining program surveys, outcome reporting, and assisting with final reports.
Coordinate with the E&E team and Finance Department to invoice and process payments (via Stripe), gather and process payment requests, and ensure accurate expense and income tracking.
Collaborate with the Marketing Department on marketing strategies, including managing E&E social media pages, creating graphics, website updates, and photography/photo editing.
Coordinate space usage in the Herzfeld Foundation Education & Engagement Center, including managing booking requests, creating weekly calendars, preparing rooms, and collaborating with the Operations & Rentals Manager.
Implement sales strategies to increase participation in fee-based E&E programs.
Support administrative functions of E&E programs, including coordinating transportation, ordering food, overseeing room set-up, inter-departmental communication, creating schedules, organizing materials, and teaching as needed.
Represent Milwaukee Rep at community events.
Other duties as assigned.