Education & Engagement Office Administrator

Milwaukee Repertory Theater•Milwaukee, WI

16d

About The Position

Milwaukee Rep is Wisconsin's largest performing arts organization and one of the largest professional theaters in the country, serving nearly 300,000 people annually with a diverse range of productions. The organization values inclusion, innovation, collaboration, and quality, and is committed to building a diverse and inclusive workplace. The Education & Engagement (E&E) Office Administrator supports all aspects of the department, managing administrative duties, liaising with marketing, coordinating program assessments, booking requests, and overseeing registrations for various E&E programs. The role requires a candidate who is excited about the opportunity and believes they can contribute to the success of Milwaukee Rep.

Requirements

Experience and/or training in office administration which provides the required knowledge, skills and abilities to perform the essential duties and responsibilities of the position.
Knowledge of, experience in, and a passion for theater.
Strong organizational skills and attention to detail, including managing multiple projects simultaneously within deadlines.
Strong verbal and written communication skills.
Knowledgeable in the use of computer software such as Microsoft Office Suite programs.
Possess a valid U.S driver’s license and access to a personal vehicle.
Ability to make informed decisions on maintaining Milwaukee Rep's positive image and public perception of Milwaukee Rep and its programs.
Ability to pass a background check in accordance with state and/or federal laws.
Ability to lift and move materials and supplies up to 25 pounds.
Ability to stand, sit, or walk for up to 2 hours at a time.

Nice To Haves

Airtable, Zeit, Salesforce, Asana, and Tessitura experience is a plus.

Responsibilities

Perform the administrative functions for all Education & Engagement programs, including management of the department calendars, databases (Airtable, Sharepoint, Google Drive, Salesforce and Tessitura) and spreadsheets.
Serve as the registrar for all registration-based programs, managing registrations and communications with participants.
Support program evaluation by tracking statistics and assessment data, developing and maintaining program surveys, outcome reporting and assisting Chief Engagement & Education Officer, Director of Education, Director of Engagement and Development Department with final reports.
Coordinate with the E&E team and Finance Department to invoice and process payments (via Stripe), gather and process payment requests and ensure accurate expense and income tracking across all programming.
Collaborate with Marketing Department on marketing strategies including the management of E&E social media pages, creating graphics (flyers, print media, digital images), website updates, and photography and photo editing where applicable.
Coordinate space usage in the Herzfeld Foundation Education & Engagement Center including managing booking requests, creating weekly calendars, preparing rooms for events, and collaborating with the Operations & Rentals Manager.
Implement sales strategies to increase participation in fee-based E&E programs.
Support all administrative functions of E&E programs, including coordinating bus transportation, ordering food, overseeing room set-up, communicating with other departments, creating schedules, organizing materials, teaching as needed, etc.
Represent Milwaukee Rep at community events as needed.
Other duties as assigned.