Education Coordinator

MedFlight•Columbus, OH

10h•Onsite

About The Position

The Education Coordinator assists the Senior Director of Education and Clinical Services (SDECS) in developing, implementing, coordinating, and analyzing the effectiveness of internal and external education programs. This position is also responsible for coordinating all outreach education and human patient simulation training. The role involves customer focus, communication, maintaining and enhancing skills, teamwork, engagement, safety, security, and quality decision-making and recommendations.

Requirements

Must possess current State of Ohio RN licensure, Valid Ohio Paramedic or EMT certification.
Must possess current certifications in ACLS, BLS.
Must complete ITLS and PALS within six months of hire.
Must complete NRP & ASLS within one year of hire.
Work requires comprehensive knowledge of emergency transportation procedures and a thorough understanding of their application in the medical transportation environment.
Work requires interpersonal skills necessary to interact effectively with internal and external personnel in stressful situations and to act as a representative of MedFlight/MedCare to the public.
Must possess and maintain a valid driver’s license and acceptable driving record as determined by our insurance carrier.
Ability to work a flexible schedule.
Excellent written and verbal communication skills.
Ability to multi-task and handle multiple projects at one time.
Ability to work well with all levels of staff.
Ability to work in an unstructured, non-routine environment.
Ability to work independently with minimal direction.
Good planning and organizational skills.
Excellent computer skills.

Nice To Haves

Bachelor’s degree preferred.
Prior experience in EMS related training preferred.
Prior experience in critical care transport preferred.
Prior experience in the operation of a human patient simulator, experienced in computer programming and other technical elements of maintaining the human patient simulator preferred.

Responsibilities

Assists in interviews and evaluations of new hires and internal transfers.
Develops and implements orientation programs and competency-based curricula for new team members.
Collaborates with Clinical Instructors, Field Training Officers and Preceptors to facilitate successful onboarding.
Monitors clinical education trends and makes recommendations to the SDECS.
Develops and coordinates competency-based education plans for ongoing skill validation.
Implements technology-based training and provides national certification courses.
Schedules, announces, and tracks attendance for human patient simulation training.
Develops patient-based case scenarios and ensures proper maintenance of simulators.
Enhances LMS utilization and efficiency (e.g., Ninth Brain System).
Maintains and develops online learning programs and records certifications and rotations.
Collaborates with regional directors and base leads to coordinate outreach activities.
Oversees the continuing education (CE) program and maintains instructor certifications.
Participates in planning MedFlight/MedCare-sponsored conferences.
Maintains training facilities, equipment, simulators, manikins, and materials.
Serves as a clinical resource for crew members.
Meets all requirements outlined in the RN or Paramedic position description.
Assists with annual medical protocol reviews and quality assurance activities to ensure compliance with laws and regulations.
Understands and lives up to the stated and unstated values of MedFlight/MedCare, considering mission statement, vision, and values in decisions and actions.
Builds good relationships and rapport with partners, supervisors, and management, treating all people with dignity and respect.
Meets all expectations and requirements of internal and external customers, actively seeking feedback and resolving issues.
Promotes good internal customer service, receiving and responding to visits, calls, and emails promptly and professionally.
Possesses sufficient job skills and knowledge to perform the job competently, demonstrating essential skills and knowledge in daily situations.
Is a continual learner, adding to knowledge and skills as job requirements evolve.
Meets all training requirements, including Ninth Brain assignments.
Participates in research projects to promote growth and development of the medical transportation knowledge base.
Is an effective team player, contributing complementary skills and valuable ideas, opinions, and feedback.
Respectfully challenges ideas and shares alternate opinions while supporting team decisions, promoting cooperation and commitment to achieve goals.
Adapts approach, goals, and methods to achieve solutions and results in changing situations.
Contributes to a workplace free from harassment and respects individual differences.
Meets company meeting attendance requirements and is in compliance with attendance policies.
Is knowledgeable about job safety and security responsibilities, adhering to all workplace safety and security regulations, standards, policies, and procedures.
Demonstrates safe and secure work habits, taking no shortcuts that increase risks, and looking for unsafe and non-secure practices.
Promptly reports actual or potential safety or security concerns.
Protects the privacy of all Company and patient information in accordance with policies, procedures, and practices, as required by federal and state law.
Gathers information and others' input for thorough assessment of risks and benefits in decision-making and recommendations.
Considers lessons learned from experience, differing needs, and the impact of decisions on others.
Stays focused on objectives and considers both short-term and longer-term impacts of decisions.