Education Certification Evaluator

Commonwealth of Pennsylvania • Dauphin County, PA

3d • Hybrid

About The Position

Are you an analytically minded professional eager to start a new chapter in your career? If so, consider joining the Pennsylvania Department of Education (PDE) as an Education Certification Evaluator. This position gives you the opportunity to support the Division of Teacher Certification by reviewing applications, issuing certifications, responding to educator inquiries, and staffing the call center. Apply now to play a critical role in ensuring certification standards are met while providing knowledgeable, customer-focused guidance to applicants and stakeholders! As an Education Certification Evaluator, you will be reviewing educator certification applications and providing assistance to applicants and education partners to ensure compliance with laws, regulations, and required procedures. You will perform the following duties: Application Review: Evaluate certification applications, test scores, coursework, and experience for compliance with rules Certification Approval: Approve applications, issue certifications, and request missing information when needed System Tracking: Monitor pending applications in the Teacher Information Management System and communicate with schools Inquiry Support: Respond to daily questions from educators and guide them through the certification process Call Center Duties: Staff the Certification Call Center to provide information and assistance to callers Website Assistance: Help users navigate PDE systems, report issues, and support problem resolution efforts Apply today to begin a rewarding, yet challenging career as you facilitate the certification process for future educators who will take on roles in schools across the Commonwealth of Pennsylvania!

Requirements

• One year of clerical experience with three months experience in direct data entry/retrieval on a computer terminal and six months experience with educational credential certification laws, rules, and regulations; or Any equivalent combination of experience and training.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

Responsibilities

• Evaluate certification applications, test scores, coursework, and experience for compliance with rules
• Approve applications, issue certifications, and request missing information when needed
• Monitor pending applications in the Teacher Information Management System and communicate with schools
• Respond to daily questions from educators and guide them through the certification process
• Staff the Certification Call Center to provide information and assistance to callers
• Help users navigate PDE systems, report issues, and support problem resolution efforts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed