Education & Career Pathways Manager

A PLACE CALLED HOME•Los Angeles, CA

2d•$31 - $33•Onsite

About The Position

The Education & Career Pathways Manager leads the implementation and continuous improvement of APCH's integrated College and Career Pathways program, helping youth and young adult members successfully transition from high school to college, careers, and other post-secondary opportunities. This role oversees a team of Education & Career Pathways Counselors and ensures members receive individualized guidance, goal-setting support, and post-secondary planning resources tailored to their unique aspirations. Whether pursuing a four-year university, community college, vocational training, skilled trades, apprenticeships, military service, entrepreneurship, or direct employment, every member is supported in building a clear and achievable pathway to success. The Manager also leads the implementation of a comprehensive case management model that emphasizes individualized planning, ongoing progress monitoring, and tiered interventions to ensure members receive the appropriate level of support throughout their journey. A key priority of this position is expanding APCH's vocational and career pathways while strengthening its established college access and success program. Working collaboratively across departments and community partners, the Manager develops systems, partnerships, and innovative programming that broaden post-secondary opportunities for youth while ensuring services align with APCH's youth development model, strategic priorities, and commitment to equitable access for every member. The ideal candidate is a collaborative, mission-driven leader with experience in youth development, post-secondary planning, staff supervision, and partnership development. They are passionate about creating opportunities that prepare young people for lifelong success.

Requirements

Bachelor’s degree in relevant field or equivalent experience required
Experience in non-profit youth development sector
Strong youth engagement and relationship-building skills
Staff supervision and coaching skills
Case management and goal-setting experience
Knowledge of post-secondary planning processes and pathways
Familiarity with college access, workforce development, vocational training, and/or career readiness resources
Strong organizational and project management skills
Excellent oral and written communication skills
Ability to develop and implement systems, workflows, and protocols
Data tracking, reporting, and analysis skills
Collaborative skills and ability to work effectively across teams and departments
Facilitation and presentation skills
Problem-solving and conflict-resolution skills
Ability to work with diverse youth and families from a strengths-based and culturally responsive perspective
Computer proficiency including Microsoft Office Suite, Google Workspace, and database systems
Ability to manage multiple competing priorities in a fast-paced environment

Nice To Haves

Knowledge of trauma-informed and positive youth development practices preferred
Ability to speak, write, and understand Spanish preferred
Experience supervising staff, coordinating programs, and working with diverse youth populations is strongly preferred

Responsibilities

Supervise, support, and provide ongoing coaching to a team of Pathways Counselors
Maintain a limited caseload of program participants, providing outreach, intake, assessment, goal-setting, individualized guidance, and ongoing coaching to support members’ academic, career, post-secondary, and supportive service goals
Design, implement, and continuously improve Pathways case management framework, including individualized goal-setting, progress monitoring, documentation standards, and a tiered intervention model to ensure members of all ages receive appropriate levels of support
Ensure all teen and young adult members are assigned to and consistently connected with a designated Pathways Counselor for individualized support and case management
Oversee and facilitate the implementation of APCH’s integrated post-secondary pathways model for elementary, middle, high school, and post-high school youth and ensure consistency and quality across pathways services
Support counselors in developing individualized member goals and post-secondary plans that align with each young person’s interests, strengths, and aspirations
Ensure pathways services support a wide range of post-secondary options including college, vocational training, workforce entry, certifications, entrepreneurship, military service, and other career pathways
Manage and oversee the organization’s internship program with the support of the Counselors
Translate program strategy and design into operational workflows, systems, schedules, and practices that can be effectively implemented on the program floor
Monitor pathways programming implementation for all age groups that APCH serves, and identify opportunities for improvement, alignment, and increased member engagement
Develop systems and protocols that ensure members receive consistent follow-up, accountability, and support throughout their APCH experience and post-secondary planning process
Support the collection, tracking, and reporting of member participation, outcomes, and related data
Collaborate with the Senior Program Leadership on continuous improvement efforts related to pathways programming and youth outcomes
Work collaboratively with other program areas to ensure pathways programming is integrated across the member experience for all age groups, including elementary, middle, and high school youth
Coordinate workshops, events, field trips, career exploration opportunities, college visits, and related activities that support post-secondary readiness and exposure for all age groups that APCH serves
Build and maintain partnerships with colleges, training programs, employers, workforce development organizations, and community partners
Support pathways staff in crisis management, member engagement strategies, and family communication when needed
Ensure pathways programming reflects best practices in youth development, trauma-informed care, positive youth development, and culturally responsive engagement
Assist in the development and facilitation of trainings, resources, and tools for pathways staff and broader program teams
Participate in strategic planning and program development conversations related to pathways programming and member engagement
Prepare reports, updates, and presentations for leadership as needed
Attend staff meetings, trainings, events, and organizational activities as required
Provide active supervision of members and program participants during structured and unstructured program time to support safety, positive engagement, and a welcoming youth-centered environment
Perform other duties as assigned